Hi gemma_adam. here is the costumer service website for your silver cross. i'm very much willing to find the right spare part for you but i dont know your exact location, which is being asked for in the said website..
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On the back of the seat on the warning label or on a white sticker. Could also be located on the underside of the seat behind the foot rest on the tubing.
It would help to know the Model Number and the date of manufacture. Look on the back of the high chair seat on the warning label or on a white sticker. Could also be located on the underside of the seat behind the foot rest on the tubing.
One you have the Model Number and the date of manufacture go to the following website and enter the inormation requested. The instruction manual should be free.
We are looking into purchasing this travel system and too noticed there were no extra bases to be purchased at the store. I've searched online and 2 people have said you need to call Cosco (since that's who actually makes the seat) for additional bases and they're $35 each. The number is 800-544-1108 and have the make and model information handy. One other person said it's identical to the Eddie Bauer seats so you can buy those bases - I personally would try calling Cosco first and wait on mixing bases/seats as a last resort. All it takes is one slight mis-fitting and to me it's not worth it. Good luck!
For spare parts you'll need to either contact Chicco direct or pop into a local stockist of Chicco products who should be able to order the spare parts in for you. Make sure you know the model or at least have a picture of the item so they know which one you need.
Chicco U.K. Ltd Prospect Close M. Lowmoor Road Industrial Estate KIRKBY IN ASHFIELD (NOTTINGHAMSHIRE NG. 17 7 LF) (0044) 1623-750870 (0044) 1623-723880 (fax) firstname.lastname@example.org
You can contact Fisher Price through their website (www.fisher-price.com) or alternatively, pop into a local Fisher Price stockist who should be able to order in the spare part for you. I couldn't find any at all on eBay!
I assume you are referring to the Matrix Pro Car Seat that lays flat? You can fit this in two different ways. To fit it sitting upright, make sure it is in the most upright position and facing the back of the car. Pass the lap belt underneath the car seat itself, through the blue catches, then plug it in. The long part of the seat belt goes around the back of the car seat through the blue catch nearest you. Pull it all really tight and it should be more secure. To fit the car seat laying flat, this depends on your car. It needs to use two 3 point seat belts. 2 point seat belts don't work. Plug in both seat belts, and pull the lap belt part through the silver catch on both side. Pull as tight as you can. To make car seat fitting more secure, try placing a slip mat like the Sunshine Kids Grip It or Super Mat underneath to hold it in place. These are all crash tested and safe.
I would try purchasing one direct from the manufacturer, or popping in to a local Silver Cross stockist. They should be able to get one shipped to you. I wouldn't know how much this would cost though. But I know they are available as spare parts.
I have looked but there are none on eBay at all!