When powering on, the lens tries to come out 4-5 times, moving no more than a centimeter or so each time (Not even enough to move the lens cover when on). Then, the LCD displays "Turn the power off and on again". Still able to access "Home" while in shooting mode, Viewing previous images & other functions are accessible while in playback mode. Just unable to take pictures.
I am having the same problem, I ve only had this camera for a little over a year and it happend while I was trying to take pictures. Can anyone help with this matter.I am having the same problem, I ve only had this camera for a little over a year and it happend while I was trying to take pictures. Can anyone help with this matter.
AnonymousMar 08, 2009
This just happened to me, I'm going to take it to Ritz and see what they have to say..:( This just happened to me, I'm going to take it to Ritz and see what they have to say..:(
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Easy method from the front of camera:
unstick ring "Carl Zeiss Vario-Tessar 2,7 et."
unscrew the 3 silver bolt
remove rubber ring
unscrew 3 black bolt
with carefully remove lens, watchful cooper washer 3 x 3 pieces
blow with blow-pipe (rubber pear) about a side-wall of objective
to remove dirt from slideway.
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I think you would be further ahead by replacing the lens, the corrections for lens errors works best on small camera's and it is risky. The only thing you can try is gently extend the lens manually and power up at the same time in an attempt to align the guides in the lens housing at the maxiumextension, if it works the lens will retract when the camera is turned off. The other possible solution is, extend the lens and sharply hit around the lens housing with the palm of your hand and hit power at the same time, "very risky" but this might be enough to knock it back in position, but please note this can make it worse.
There are two things we can try, get a can of compressed air use the attach straw and give two or three good blasts in the crevice "between camera body and lens housing" press power at the same time to try and get the lens to move, failing that! Take the palm of your hand and sharply hit around the lens housing pressing the power in order to get it to retract, this works better with small camera's and gets results most of the time. this second option does involve risk and could make things worse, but the reward of getting it going is even better. The main cause of lens sticking is dirt that builds up over a period of time.
I had the same problem. Even though I was keeping the camera on the dock all of the time to charge it, the solution was very simple - get a new battery for inside the camera.
I bought new ones at a greatly reduced price on eBay. Now I carry one with me wherever I go in case the battery wears out/down.
I shoot a lot of videos, so it really takes a lot out of the batteries.
The lens is jammed.
This is a result of damage to the gear in the motor asssembly.
The gear teeth have been broken off & as a result the gears that drive the opening& closing of the barrel dont mesh together resulting in the jam and your 4 beeps!!
Chances are good that it's not your camera, but your lens. In a darker atmosphere, you need a fast lens, meaning you need a lens that has a wide aperture (1.4 to 2.8) I'm guessing you're using a lens thats' 3.5 or larger. (Yes, the larger apertures have the smaller numbers)
If your camera was spending all it's time moving in and out trying to focus, it's probably because there was not enough light for the camera to distinguish a focal point. Same thing happens when you shoot a solid blue sky. No focal point.
Help me understand by telling me what lens you're using and what settings you were using on the camera.
easy! charge the battery.With power off,whack the base of the camera against the palm of your hand four or five times.wait five minutes,turn camera on and whack the side of the camera nearest the lens against the palm of your hand.then whack the base again and the lens should pop out.Worked for me!!!
This is a lens assembly mechanism problem. It is a delicate part of any camera. The lens assembly is composed of several servomotors, coils, some sensors and the actual lens. It does the following jobs:
it extends the lens back and forth
achieves focus by moving the lens
zooms the lens by rotating them in the same time as the whole objective is moved back and forth
Each of these operations is controlled by some servomotors who actually move these parts and are also connected to some sensors that pass the readings back to a main processing unit. When you open the camera this processing unit will check to see if the lens assembly is able to do all of these 3 things. Failure to comply with even one of them will result in the error you see. "Lens error" is a generic message, doesn't mean that the lens itself are damaged, could be the connector to their servomotors, sensor failure, some coils that are out of position and things like that. They are all related to the lens assembly. Because this is a VERY fragile part of any camera I don't suggest you to try a DiY repair because you can damage the lens even further. Even service centers have problems repairing this, most time it is done under a microscope and some times it simply can't be fixed.
This problems occur most of the time in corelation with the camera being dropped or received some shocks but it can happen out from nowhere, just like that.
I would recomand you to go to a service center. Try not the big ones that represent large corporations (because they are expensive), instead look for a smaller one. Tell them you have a lens assembly problem, ask them to make you a diagnostic and then ask for a cost estimate BEFORE they actually repair the camera. If the lens assembly is damaged beyound repair it will need to be changed as a whole, including all connectors, CCD sensor and so on. This could cost from $70 - $200 excluding labor parts that can be about $100. Therefore you should ask them a cost estimate.
If your camera is still in waranty you just need to call one authorised service center to have it fixed for free.
Good luck and please post back if you encounter any other problems.
Hello
This is a pretty usual type of problem. The lens assembly is composed of some lens and some servomotors that will move them around or focus them properly in order to get a sharp picture. This is a delicate part of any camera. Sometimes one of the small parts in the lens assembly get out from their positions and damages or jams other components there. Therefore when you start the camera it produces weird noises as it tries to extend the lens. A camera doesn't know where the lens are at the moment you start it. It will power up the motors for a small amount of time, as it knows that if the motor works for about 1-2 sec the lens should move and extend. If this doesn't happen the camera gets confused and gives you errors or makes strage noises as it powers on the motor but it can't move the lens because they got jamed or are fully extended.
Only a service center can fix this because lens mechanisms are very fragile and require specialised hardware to be realigned or repaired. In your case it would be adviceable to ask them an estimate of the repair, for you to know if it's worth it. It can be a simple job like putting back the piece that got out of place, but also it can be a situation in wich the whole lens assembly must be changed because of extensive damage recieved when the motor forced the lens to extend. It is also a good thing to do, NOT to power on the camera anymore as it can damage itself furthermore.
Sorry as I can't give you more detailed tips, this isn't the do-it-yourself type of repair, even the service centers are having problems with this repairs. Good luck however, maybe it's a simple thing.
It could be some grit or sand causing the lens cover to not open, so the camera won't initialize. Try cutting a slip of paper narrow enough to slide between the lens opening frame and the lens cover. Move it in and out to clear any grit that might cause the spring-loaded cover to bind. Good luck !
If you sure that the system supports the disc's format, the disc is clean, and its the right region.. try to clean the DVD lens.
DVD lens cleaning discs:
Every CD, stereo equipment, department, discount, store - and even sidewalk venders - carries CD lens cleaning discs. Are they of any value? Can they cause damage?
I generally don't consider CD lens cleaning discs to be of much value for preventive maintenance since they may just move the crud around. However, for pure non-greasy dust (no tobacco smoke and no cooking grease), they may not hurt and could even do a good enough job to put off a proper cleaning for a while longer.
However, it's also possible they will ruin the lens. Consider that the worst thing to do to a precision optical surface is to wipe it with a dry cloth as this is likely to scratch the surface as it rubs the dust over it. To the lens, a speck of dust is like a boulder. Once the lens is scratched, replacement of the entire optical pickup is the only remedy. And, since there are absolutely no sorts of standards for these things, it is possible for a really poorly designed cleaning disc to damage the lens even if the dust itself is non-abrasive. In addition, if the cleaning disc doesn't look like a CD to the optical pickup or disc-in sensor, the lens it may not even spin. So, the drawer closes, the drawer opens, and NOTHING has been accomplished! (But at least no damage will be done.)
As if this isn't enough, NEVER put one into a high-X CDROM (DVD player or DVDROM drive). The high speed rotation may cause the cleaning disc and/or player/drive to self destruct. And, don't try a cleaning disc on an automotive CD player that sucks in the disk - it will get stuck.
I am having the same problem, I ve only had this camera for a little over a year and it happend while I was trying to take pictures. Can anyone help with this matter.
This just happened to me, I'm going to take it to Ritz and see what they have to say..:(
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