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HP dv9208 pavilion laptop screensaver & briefcase not working

HP dv9208 series pavilion laptop.
Have laptop 1 yr, up until Dec all was working perfectly.
Laptop was recalled by HP for a defective left hinge. Sent it in for repair 12/12/08 got it back 2/6/09. It came back all messed up; from functional failure of mother board, video driver, disk drive to screen saver not working & color is not right $ unable to add anything to the briefcase.
Sent it back to HP for repair a second time, got it back today 2/17 and still have no screensaver & color still not right, also still unable to add anything to the briefcase.

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  • Ria Feb 18, 2009

    I just got of the phone with HP and they again want me to ship my laptop to them for another try at fixing what they screwed up.



    Thanks for your advise.

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  • 51 Answers

Hello there
Call HP or go to chat support and threaten them that if your Notebook wont be repaired you will go to consumer court....

HP's 24X7 chat support...

http://welcome.hp.com/country/us/en/contact/chat_1.html

Posted on Feb 18, 2009

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    My hp dv600 when powered up looks normal but if i give it a few seconds the screen goes black and wont come back i shined a light and i do have picture but no light maybe ballast?


    alejandro,

    An LCD screen cannot produce enough light by itself. It needs an additional light source.
    A Backlight is the additional light source.

    A Backlight is a CCFL.
    Cold Cathode Fluorescent Lamp.
    Very similar to the Fluorescent lamps, (Bulbs), used in homes and businesses, but on a MUCH smaller scale.

    HP Pavilion dv6000z series Notebook PC, is a general series designation. The EXACT model number is on the bottom of the laptop in a white Service Tag.

    The HP Pavilion dv6000z series of Notebook PC's used either an LED or CCFL type of Backlighting.
    Depends on which model it is.

    http://www.screentekinc.com/backlight-ccfl-led-explained.shtml

    As stated in the above information a Backlight is mounted in the back, or on the side of the LCD screen.
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    [Which means the LCD screen's metal frame, (LCD Panel Frame), needs to be opened on one side.
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    An Inverter is used to change the power coming from the laptop, to be used by the LCD screen, and Backlight.
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    The Inverter for the Pavilion dv6000z series of Notebook PC's is located inside the Display Assembly.

    The Display Assembly is the
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    7) Display Enclosure Cover Hinges (2)
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    [The Top Cover for a Pavilion dv6000z series Notebook PC is essentially the Palm Rest. The cover under the Keyboard]

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    HP Support > Pavilion dv6000z Notebook PC series> Manuals>Service Manual>

    http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=3224052&

    One example of an Inverter for an HP Pavilion dv6000z series Notebook PC,

    http://www.amazon.com/DV6000-DV9000-V6000-INVERTER-AS0231721C1/dp/B00480MXUS

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