Question about Insignia Digital-to-Analog Converter for Analog TVs
I hooked up everything correctly and notwithstanding, the remote doesn't work at all.
I tried FOUR different, fresh batteries, proving batteries don't cause this problem. I bought and tried 2 INSIGNIA units and can't make the remote work on either.
Per page 16 of Insignia's User Guide, I tried to program my (new) universal remote control to control the converter box and complete the setup but that was unsuccessful, too. Furthermore, the remote didn't list "converter box" as a component, so I variously tried entering "TV" and "CBL (presumably "cable") as the component, but that wouldn't work either.
As far as the installation goes is the appearance of a screen on my T.V. entitled "Install Guide" and the text "Welcome..Before starting be sure that the TV antenna is connected" and at the bottom "NEXT" with a rightward arrow but nothing on my remote will make the screen scroll to the next screen.
Could it be that an entire run of remote controls is factory-defective? (BTW, if you have a solution, kindly include every step, instead of leaving out steps, assuming that everyone does or should know each step.) MANY THANKS IN ADVANCE!!!
Sounds like the remote sensors aren't working. Since you purchased them at Best Buy, Geek Squad should be able to test them for you at no charge.
The conversion date has been moved to the middle of June now by the government a few weeks ago. You have some more time to get them working.
Posted on Feb 18, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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