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Can`t install longitec quickcam e 3500 series

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Hey there! thanks for using Fixya.com!!

Check this website to help you out as well!

http://www.logitech.com/index.cfm/support_downloads/downloads/

While the new Logitech Version 10 Camera Drivers are a step backward, the proper way to install the new Drivers are as follows:

  1. Download the new Driver Program for your Camera and saved the program to your Briefcase Folder.
  2. Disconnect the Camera from the computer.
  3. Go to Add or Remove Programs. Scroll down until you see Logitech QuickCam Software. highlight it and then click to Remove it. When done, do not reboot.
  4. Now look for Logitech Camera Drivers. Highlight it. Click Remove.
  5. Now once removed, reboot the computer.
  6. On Boot up, right-click Start and click Explore. Go to Drive Letter:\Program Files\Logitech and remove all sub-folders having to do with your Camera and not the Mouse or Keyboard.
  7. Still using Explore, go to your \Temp Folders and delete all files and sub-folders not in use. Close Explore.
  8. Empty the Recycle Bin.
  9. If you have a Windows Registry Cleaner use it now, then reboot the computer.
  10. On Boot, Open your Briefcase. Locate the Downloaded Camera Software and click on it.
  11. If you don't want the Logitech Desktop Messenger program installed, click on Custom Install and deselect the program and continue to install the program.
  12. Follow the onscreen instructions to when to plug the camera back in.
Note: If you have a Stand-alone Microphone and Surround Sound Speakers, go into the Device Manager and look in or under Sounds for Logitech Microphone (PTZ) and disabled it. Nothing else is required to restore the Sounds to the Back Speakers.
Note (2): If you happen to lose your Sounds, don't panic. Simply Go to the Control Panel. Open Sounds. Click on Audio. Click the Down Arrow for your Default Devices for Sound Playback and Sound Recording. Click on your Default Drives until it shows. Click Apply then OK.

Regards!

Posted on Feb 18, 2009

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If you get this error or something like that error on the screen while installing  read ----- "The driver installation file for this device is missing a necessaryentry. This may be because the INF was written for Windows 95 or
later. Contact your hardware vendor" ------- then ----You most probably have to update the Webcam software to be able to run onXP. Many of the older drivers and software's are not compatible to XP. There
are also cases where product hardware upgrades are also necessary.

Start by doing a search on the Logitech site for the latest XP type software
for your camera. In many cases, only the drivers have to be updated.

Look for a file with the extension .inf right click it, you will see an option that says "install" choose that option. 

Then go to your add new hardware icon in your control panel, if its a new install, it will find the new driver and then locate the hardware (webcam) if it is an update to an old driver choose your webcam driver that is already installed then Click "update driver" 

Posted on Feb 18, 2009

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Hi...

just log on this site it is a free installation for your longitec quickcam...

http://www.New-Drivers.com/files/webcam/Logitech/QuickCam/?gclid=CN3Iw4q-5ZgCFRENDQod4nZiZw

Posted on Feb 18, 2009

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Hi there,

did you get any error message appear, why the program can't install?

Posted on Feb 18, 2009

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If you have Windows XP or Vista, camera should be recognized automatically, when you connect it via USB!

Posted on Feb 18, 2009

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What error does it shows.ans whats your operating system.

Posted on Feb 18, 2009

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Posted on Jan 02, 2017

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