Question about Onkyo TX-SR500 Receiver

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Have to turn the volume near max on my Onkyo receiver to hear TV

When I play the dvd player plays through the receiver the volume is loud at about 30 but when I watch the TV that is also connected through the receiver I have to turn the volume up to 70. What the heck is going on?

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  • 77 Answers

It sounds like a source level adjustment refer to your users manual and see if there is a way to turn the SLA up and if not then a small amp can be bought or purchased to boost the sound from the tv. check out the Fiio E5 for examples it might just do the trick

Posted on Feb 18, 2009

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My configuration:
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DishNetwork Dual Tuner DVR Tuner 1 [S-Video out] -> [S-Video in] ONKYO TX-SR875 [HDMI out] -> [HDMI in] Sony KDS-60A3000 rear projection TV

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Symptom:
I couldn't see any video, but I could hear the Tuner 1 audio through my ONKYO. An important clue is that I couldn't see ONKYO's on-screen display menu on my TV when hitting the [Setup] button on my remote. But, I could see my TV's Sony-based menus and display options.

Solution:
1. Put all ZONES in Standby mode using the remote. Hit these buttons on remote: [Receiver], then [Standby]. [Receiver], [ZONE2], then [Standby], [Receiver], [ZONE3], then [Standby]. You should NOT see any lights on the ONKYO except maybe one red led near the power button.
2. Pull the power plug out of the back of the ONKYO, and leave unplugged for 20-30 seconds. Turning off any power center it is connected to isn't enough. You MUST unplug the power from the back of the ONKYO for 20-30 seconds.
3. Reconnect the power cord to the ONKYO.
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I know it sounds too simple to work, but that's what brought the video back for me the few times the video stopped displaying. Hope it works for you.

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