Question about Konica Minolta PagePro 1350W Laser Printer

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Konica Minolta 2550dn status monitor

Every time I try to run status monitor i get an error message saying unable to find supported driver on a supported port, then KMSMUI MFC application has stopped working. I want to be able to monitor the toner in my printer in detail.
How can I get this?

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  • Anonymous Mar 24, 2009

    I have the same problem can sum one help us with this

  • jgrella123 May 11, 2010

    Do you have the original sofware that came with the printer?

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5 Suggested Answers

  • 214 Answers

SOURCE: konica minolta 2400w toners problem

hei, yes you can buy new toners but usually this problem is caused by toner dust, you have to take out your toners, and clean the contact chips and reinstall your toner. also there is a mechanism whats reading the chips that can be dusty.

Posted on Feb 09, 2008

  • 1 Answer

SOURCE: Konica Minolta 2400W Error Message

remove the opc drum.

there are two black plastic flags that detect paper jams. one is high up just below the fuser unit. The other is roughly half way up the printer between two small transfer rollers very close to the opto sensor. Apparently it frequetly gets jammed behind the plastic cover, and once jammed you would never realise it is there.

I managed to prise it out from behind the cover and the "paper jam at transfer roller" message was cleared.

Unless you know it is there and hiding it is not obvious at all that anything is wrong.

Ian

Posted on May 27, 2008

SOURCE: Keep Getting Error Message "(Colour) Toner Not Installed"

I did not have any error message for each color. My message error was sepcific for magenta after I removed it to refill it. After refilling, cleaning metal contact points, resetting the metal tab which prevents message of "low toner", I put the cartridge back in and received the "magenta toner not installed" message. I turned off the printer (safety first!) , I then pushed the button left of the hole where you slide the cartridge in, There is a squarish hole with a circular or cynlinder shaped button in that squarish hole. Use a small screw driver to push and hold it in. While the button is held in I gently rotated the cartridges so that my magenta cartridge was no longer in view, (rotate them counter clockwise). I released the button, shut the door, then turned on the printer.

Posted on Sep 28, 2008

  • 3 Answers

SOURCE: konica minolta 1350w status display comes on at start up

Open c:\windows\system32
find a file called MSTMON_Q.EXE

right click and rename the file to anything with a file extension .exe, I named it MSTMON.EXE

Create a shortcut to this new file in case you need it in the future and put the shortcut on your desktop

also, write the original name of the file down or put it on notepad, in case you want to change it back.

restart windows

Posted on Apr 16, 2009

  • 34 Answers

SOURCE: how do i replace the

When you open the door to access the toner and waste toner area, you will see a letter "K" on the left side of the waste toner box, and a thumb screw on the right side of the waste toner box. Immediately above the letter "K" there is a raised area in the brown plastic housing. It is between the blue toner cartridge, and the waste oner box. There is a second raised area 2.5 inches at a 225 degree angle below the thumb screw on the right side of the waste toner box.
If you will place your thumbs on the raised areas and your forefingers on the white plastic rear cover of the waste toner box immediately below the raised areas and squeeze your fingers towards your thumbs, the waste toner box will come forward at the top of the box. You can then lift the waste toner box up and out of the printer.
Please squeeze carefully if you think your waste toner box is close to full as you may inadvertently find waste toner all over the place.
The two blue caps on the back of the waste toner box are to keep the waste toner in the waste toner box instead of your carpet.
Installation of the new waste toner box is the reverse of the above procedure. The new waste toner box almost snaps in place.
Here in California waste toner is considered a hazardous material and must be disposed of properly.

Posted on May 14, 2009

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