Question about ATI Diamond Multimedia Stealth RADEON HD 2400 PRO, (512 MB) PCI Express Video Card

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ATI Radeon HD 2400 Pro install - computer won't boot when added

I have a Compaq Presario SR1055CL desktop and am trying to add an ATI Radeon HD 2400 Pro - 8X AGP video card. The machine will not boot up when I install the card (including attaching the power cable to the video card). The installation instructions state that I need to disable the on-board video through the device manager - did that - and the system may require that I change primary display adapter in the system BIOS. The system BIOS only has two options for primary display adapter:
1) Motherboard/AGP
2) PCI

Am I having a conflict between the motherboard video adapter and the add-on ATI card?

Any suggestions for a fix? I am running XP home edition service pack 2.

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  • 1 more comment 
  • rolfs45 Mar 07, 2009

    FYI Radeon HD 2400 PRo is also made in AGP
    I have one and I am having the same problem

  • bobl200 Mar 30, 2009

    I have the same problem but I have a HD 2400 PCI card (not PCI-e)



    The M/c boots ok then Windows XP starts to boot.

    I get the mouse curser and it moves ok but the backgroud is black.

    No windows graphics

    This happens in Safe mode as well. I do get the safe mode in the four corners of the screen.



    Please help



    Thanks

    Bobl200



  • Yannick Verhoog May 11, 2010

    1: You state you cannot boot up. How are you able to disable the onboard video if the system doesn't boot?

    2: How much watt can your pwer supply produce and is that enough for the system including new graphics card?

    3: If you can select wether you want motherboard or PCI for your display, try to find out what connection the graphics card is. Is it PCI or PCI-E?

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  • Master
  • 564 Answers

Hi, 
Click here to for your computer product specification.
ATI Radeon HD 2400 Pro is a PCIe and your computer is compatable only for PCI

hope this helps,
Thanks, Prem

Posted on Feb 18, 2009

  • Prem  Kumar
    Prem Kumar Feb 18, 2009


    Expansion slots (total)




    Slot type
    Quantity



    PCI
    Three (two available)

    DIMM
    Two (one available)

    AGP2
    One (available)



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