Question about Brother HL 1240 Printer

1 Answer

Skidmarks on the printout

My printer has started printing a black smudge all down the right side of the page. Any suggestions?

Posted by on

  • Gazza Feb 18, 2009

    Thanks for that. Replaced toner many times but never the drum so probably the answer. Ta.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,992 Answers

Time to think about replacing the image drum unit. Excess toner is not being cleaned off properly and is winding up on your printed pages. The drum unit is separate from the toner cartridge, and you normally replace the toner cartridges several times before needing a drum. Replacements are available from many online sources and at office supply stores. Generic replacements run around $50 and the original part is around $100.

Posted on Feb 18, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Just replaced black cartridge in my 2600n color laser. I have smudged about a half inch wide 2/3rds over the right of each page. It only smudges in black. I have recalibrated several times. Printed at...

If this just started after you replaced the toner cartridge, one would have to say that it is a bad toner cartridge.
Print something that smudges. Pull down the front cover and look at the cartridges. Pay attention to the top one(black).
Look at the drum on that cartridge. You should see the toner sitting there. Compare it to the other cartridges which should be clean.

Feb 08, 2011 | HP Color LaserJet 2600n Printer

1 Answer

Lexmark c532n prints smudges on page

The problem could be caused by the photoconductor units. Try to swap the affected photoconductor units (like swap the magenta with black and cyan with yellow). If problem still occurs, then the photoconductors need replacement. I suggest you contact Lexmark Technical Support for assistance. Thanks

Jul 26, 2010 | Lexmark C532n Color Laser Printer

1 Answer

Printer smudging caused by self-sealing envelope glue on drum

Drums are not hot, you can try to clean them, are they smudgy? More likely the glue came off when it hit the hot section check this area, be carefull not to scratch anything.

Apr 09, 2009 | Ricoh Aficio CL3500N Laser Printer

1 Answer

4 - black ink smudges (1/32" wide x 1/16" high) in right margin

Very nice trouble shooting. The image defect you describe point to the OPC or drum unit this is essentially the toner cart. In your case black. Measureing the distance between repetitive defects is a sure way of diagnosing problems such as yours. Again nice work.

Google repetitive defect ruler for your model to help in the future.

Hope this helps

Apr 07, 2009 | HP Color LaserJet 2600n Printer

1 Answer

I have black smudges on my printouts. I using

This may be the cartridge itself, take the black ink cartridge out and check the head on it (the part that points in to the printer, usually down) and see if it is dirty or has ink smudges on it.

Mar 12, 2009 | Epson Stylus CX5000 InkJet Photo Printer

1 Answer

Black smudges on back of sheet

I don't have this but I try to solve your problem :
In the printer and fax, right click on your device name, choose maintenance and run Cleaning, Deep Cleaning, Roller Cleaning and Bottom Plate Cleaning.

Feb 17, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Smudged printing

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 05, 2009 | Konica Minolta Magicolor 2530 DL Laser...

1 Answer

Smudged Printing

change ink cartdidge then try. check also paper jam.
if still problem then change ink cartridge then check.

Jan 05, 2009 | HP LaserJet 2100 Printer

2 Answers

Striped line down right hand side of printout

all parts are ok just clean the printer it will work

Dec 02, 2008 | Samsung CLP 300 Laser Printer

1 Answer

Printing problems

If it is approx 3-4 smudges down the page. Replace the drum cartridge.

Oct 30, 2008 | Brother MFC-8460N Laser Printer

Not finding what you are looking for?
Brother HL 1240 Printer Logo

345 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers


Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides