Question about Compaq Presario 5000 PC Desktop

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My compaq presario 5000 freezes up

My compaq presario 5000 will come on and act like it is going to load by showing the windows page and then freeze up. any help will do. thanks

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Hello,

Maybe it has come to got error in the system files or you were infected with a potent virus, try to boot your system in safe mode by pressing "F8" at first boot. select with network connection. scan your system online like panda online scan( go to panda website).

on safe mode You can also restore your system at the previous date where in the system is functional.

else if this not work then you have to clean install the system by reformatting and reinstallation of the OS. ( you can search the document in installing windows in google.) but first back up your important files before proceeding.

make a note if what ever!

melnavz

Posted on Feb 18, 2009

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Posted on Jan 02, 2017

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