Question about Compaq Presario 5000 PC Desktop

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My compaq presario 5000 freezes up

My compaq presario 5000 will come on and act like it is going to load by showing the windows page and then freeze up. any help will do. thanks

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Hello,

Maybe it has come to got error in the system files or you were infected with a potent virus, try to boot your system in safe mode by pressing "F8" at first boot. select with network connection. scan your system online like panda online scan( go to panda website).

on safe mode You can also restore your system at the previous date where in the system is functional.

else if this not work then you have to clean install the system by reformatting and reinstallation of the OS. ( you can search the document in installing windows in google.) but first back up your important files before proceeding.

make a note if what ever!

melnavz

Posted on Feb 18, 2009

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All answers to your questions are to be found by going to your account or home page. Not. The fixya home page, but the one you get by creating an account.

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To access the bios try looking for "enter setup" when your computer first starts up. Usually its F8 or del but some bios's are different

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can you please supply me with more detail. Do you get a blue screen when trying. are you trying to reformat the computer and putting a clean install of windows. is it XP or vista.

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else you can try installing winXP again, try the option to "Update" when the install option comes on.
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Try using a different browser, install a new one such as Firefox.

Click on the link below

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Try adding more RAM and making sure you are free of adware and spyware. Extra RAM will help your system speed up and allow you to run programs more smoothley

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