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Re: my compaq presario 5000 freezes up
Maybe it has come to got error in the system files or you were infected with a potent virus, try to boot your system in safe mode by pressing "F8" at first boot. select with network connection. scan your system online like panda online scan( go to panda website).
on safe mode You can also restore your system at the previous date where in the system is functional.
else if this not work then you have to clean install the system by reformatting and reinstallation of the OS. ( you can search the document in installing windows in google.) but first back up your important files before proceeding.
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If your computer starts to load the windows and then freezes I would suggest booting into safe mode and running a virus scanner maleware/spyware. Chances are it's a software issue another suggestion would be to use the cd that came with your computer "recovery cd" go into the bios setting of your computer and tell it to boot to the CDROM first. The recovery cd will have a repair option this option will more often resolve most issues.
To access the bios try looking for "enter setup" when your computer first starts up. Usually its F8 or del but some bios's are different
However, with out knowing the OS you're running this is all that can be offered but its a good start.
if you can view your desktop and use the menus, go to start/all programs/accessories/system tools/system restore, if you had enabled this option earlier then you can restore the system to an earlier known date when you system worked.
else you can try installing winXP again, try the option to "Update" when the install option comes on.
else start PC, before the WinXp screen comes on press F8 key, use the Safe Mode to start PC, if you can see everything then shut down and restart in normal mode.