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OK, first of all you said you put a blank DvD in the drive. Make sure your dell has a DvD writer. Look on the drawer of the drive and see does it say DvDrw or DvDROM. It has to say Rw for rewritable and not ROM for Read Only Media. Maybe you have a Combo Drive that is DvDrom and CDrw which means it will read both DvD's and Cd's but in can only Write CD's.
If in fact you do have a DvD writer make sure you're not trying to put a Blue Ray disc in the drive.
Lastly, remove the DvD from the drive. Click Start/My Computer. Notice what it brings up as to your DvD Drive. Does it Say DvDrw or just plain ole DvD. DvD means it will only read a DvD.
Your cd drive is damage, the laser head or the spindle is not functioning and is not reading the disc thus causing the message of no cd being insert to appear, however the cd-drive power is still working which the computer is able to still detect, but like I said earlier the spindle/laser head is malfuction. You will need to replace the entire cd rom drive. If you don't know how to replace it, an external cd/dvd drive will also do the job.
The auto-run feature is probably forcing the drive to attempt to read the CD, and if the disc is corrupt, can cause the system to "freeze" while it attempts (and fails) to read the bad disc.
If you've tried mulitple discs, or one that you know works in another CD-ROM drive, it could be the CD drive itself. If that's the case, you can pick up a good CD/DVD writable drive for $25-$50, and takes 5 minutes to swap out.
Use the backup wizard and select the files that you would like to backup, then save the file to your desktop, backup1.bkf. Insert a blank CD and open a writable folder. Ensure that the file is under 700 MB, right-click on file and go to properties. Send the file to the writable folder, right-click>send to>CD Drive. Write the files to the CD and you are done!
Windows XP CD Copy
Windows XP has CD-Recordable (CD-R) disc burning support for most CD writers. First set your CD-recording options:
Open "My Computer"
Right-click your CD-R drive and select "Properties". See figure BK-1.
Select the "Recording" tab (if this tab isn't available, your device doesn't support CD burning).
Check the box to "Enable CD recording on this drive".
Select the drive to hold the temporary files (before the system burns a CD-R disc, the system writes the files to be recorded to an intermediary area - this area must have enough free space to hold an entire CD's content).
Select the CD recording speed (Fastest, 4X, 2X, and 1X).
Select whether to eject the media after recording.
Perform the following steps to record to a CD-R:
Insert a blank CD-R disc into your CD burner.
Copy or drag the files or folders to be recorded to the CD-R drive, or right-click on the files or folders and select Send To, Writable CD.
After you have copied all the files, select the CD-R drive from "My Computer" and you'll see the waiting files as "Files to add to the CD."
Right-click the CD-R drive, and select Write to CD.
Enter a name for the CD-R disc, and click Next.
The files will be written to the CD-R disc.
After the system writes all the files, it will eject the CD-R disc (if you chose that option above).