Question about Fujitsu ScanSnap S510

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Scansnap manager won't properly install on windows xp...

The scanner does not appear to be communicating with the computer.

This is a new installation (scansnap manager v 4.2 L14) on a new Dell w/ Windows XP. Scansnap manager icon appears on the "icon bar", but is "x'd out" in red.

Scansnap manager does not appear in the "Control Panel"; "System"; "Hardware"; Device Manager now. The 1st time, I was able to access it so I could update the "Driver" as suggested in the troubleshooting checklist, but I got scared & aborted when I got the message about the product not being "Windows XP approved". Wish I had proceeded, but then I uninstalled. I have tried to uninstall/install several times.

Any thoughts would be greatly appeciated.

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  • Olusesan Olorunfemi Jun 14, 2012

    Please I am also having a issue with Scansnap Manager V 4.2 L 14 not installing on a Dell Laptop with Windows XP.
    The device manager shows a yellow mark indicating that the driver was not properly installed and the icon is "x'd out in red" I have the installation CD,but it doesn't seem to be working.
    Kindly assist me

    Sesan

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Problem solved. Ignore the "Windows XP approval" message & continue with the fix suggested in the troubleshooting section of the manual.

Posted on Feb 18, 2009

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1 Answer

Unable to Scan to print


As from your question it is understood that, you have not correctly uninstalled all the software and drivers related to Fujitsu Scansnap S1500M printer from the computer. So to help you uninstall it correctly and reinstall it again, please follow the step-by-step instructions mention under 'Uninstalling on a Windows OS' on page.no.355. and to reinstall it follow the instructions mention under 'Installing Scansnap Manager on Windows' on page.no.47 from the user manual link given below:
http://www.fujitsu.com/downloads/COMP/fcpa/scanners/s1500_s1500m_ops-guide.pdf

If issue persists, you are advised to contact printer manufacturer from the below link:
http://www.fujitsu.com/global/support/

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I have an IMac with a Fujistsu S1300. I upgraded the harddrive and now the scansnap application does not work. I have tried to re install the scansnap but it always gives the same message" General Error...


There might be a software package that you need to install that you can probably get from the Fujistsu main site. You'll need the drivers for the scanner. I think i've located the correct ones here:

http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html

You'll want to download the proper package. The top one should include the S1300, just make sure you're downloading the correct one. Once downloaded, install, and it should properly function.

Dec 13, 2013 | Fujitsu ScanSnap Manager

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http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1500.html

Go here for the drivers, depending on your OS, select the proper install. make sure to check to see if you will need to also install the update found in the Update tab (windows 7 + usually)

Oct 21, 2013 | Fujitsu ScanSnap Manager

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NEED SCANSNAP 1500 DISK NEW SCANNER DISK IS LOST


don't know if you ever got this resolved but....

http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1500.html

check under the operating system tab to select the right installer for you.

Mar 23, 2013 | Fujitsu ScanSnap Manager

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How to load scansnap s510 on new computer with windows 7?


Hi irene
scansnap s510 drivers (win 7/8) can be found at
driverupdate us . (32/64 bit)
It will take 2 mins from you to install... after updating, go to word and try to print something
I hope I have helped you...
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Mar 19, 2012 | Fujitsu ScanSnap S510

1 Answer

My ScanSnap has worked flawlessly for years. I just tried to scan and got the following message: undefined error occurred.(0xffffdcf7) Won't scan. Tried to reboot - no luck. Let me know...


The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

To do:
1. Make sure you have the latest ScanSnap manager: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html
Install that.
2. Get the Lion update: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Install that.
3. Open the new ScanSnap Manager (v 2.2). Delete the old one from your dock, so you don't get confused.
4. Scan away.

Aug 06, 2011 | Fujitsu ScanSnap S510

1 Answer

Have just installed S1500 software and finished the installation but get an error message "Failed to initialize drinver module (0 X 80210019)". What does this mean and how do I proceed? ****


Hi there,

Try the following step :

Pre-Installation Steps
  • Log onto PC with an account that has Administrative Privileges.
  • Disconnect ScanSnap scanner, if connected.
  • Close any open applications.
  • Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
    space.gif
    • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.
ScanSnap fi-5110EOX Vista Update Pack Installation Steps
  1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
    space.gif
    1. ScanSnap Manager V3.0 – ssv3020up.exe
    2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
  2. Install all two update packs that were downloaded in Step #1.
    space.gif
    1. Reboot is NOT required after each update pack.
  3. Reboot the PC after all three update packs installed completely.
  4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

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1 Answer

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The CD is defective. Get another CD and try it. I was having the same problem. I browsed the CD because I wanted to install just the Scan Snap manger. I discovered that the CD ROM could not read that part of the disk, so I tried the installation from another CD disk, and it worked like a charm.

Oct 08, 2008 | Fujitsu ScanSnap Manager

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There should not be any problem installing that sofware on that OS and version. My guess is you have a botched (corrupted) install. Try uninstalling if you can otherwise let me know and we'll "clean out the registry." Good luck!

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The scanner can not be used with Twain.


3 TWAIN or ISIS® applications cannot be used directly.http://www.fujitsu.com/us/services/computing/peripherals/scanners/scansnap/s300.html

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