Scansnap manager won't properly install on windows xp...

Please try the following steps to establish the connection:
1. Restart your ScanSnap. Turn off your ScanSnap, wait at least 5 seconds and then turn it on again.
If the icon status is not changed, unplug the USB cable from the computer or your ScanSnap,
wait for 5 seconds, and then reconnect the USB cable.
2. Connect the USB cable directly. If your ScanSnap is connected via a USB hub, try connecting your ScanSnap directly to the computer via the USB cable.
3. Turn-off antivirus software. Turn-off antivirus software and try again.
4. Use another USB port. Try with another USB port if any.
5. Use another USB cable. Try with another USB cable if any.
6. Disconnect other USB devices. Disconnect any other USB devices (printer/scanner/external hard disk and the like) and try
again.
7. Use ScanSnap Support Tool. Connect your ScanSnap to a computer and follow the steps below with ScanSnap support tool.
* To run ScanSnap Support tool, go to the [Start] menu --> [All Programs] -->
[ScanSnap Manager] --> [ScanSnap Support Tool].

1. Click the [Check] button under [Check Privileges]. If the message, "The recommended privileges have been applied." appears, turn off your ScanSnap, wait for 5 seconds, and then turn it on again.
2. Press the [Recover] button of [Recover ScanSnap Connection] to see whether it solves the problem.

8. Full shutdown Windows®. (Windows® 10 only) Click on [Shut down] while hold the Shift key on keyboard and shutdown Windows®.
9. Delete the device driver. Delete the device driver to see whether it solves the problem.

Follow the steps below to delete the device driver:

1. 1. Connect your ScanSnap to the computer, and turn on your ScanSnap.
   2. Open the Device Manager window. For Windows® 10 Right-click the [Start] menu, and select [Device Manager]. For Windows® 8.1 Select the Down Arrow icon on the lower left side of the Start screen -->
      [Control Panel] under [Windows System] --> [Hardware and Sound] -->
      [Device Manager]. For Windows® 7 Select [Start] menu --> [Control Panel] --> [Hardware and Sound] -->
      [Device Manager].
   3. In Device Manager right-click [Imaging device] --> [ScanSnap iX500] or
      [Imaging device] --> [Other devices] --> [ScanSnap iX500] --> [Uninstall].
   
   If the ScanSnap used to be connected other USB ports, connect it to each of those ports and repeat these steps.
2. Turn off your ScanSnap.
3. Disconnect the USB cable from the computer.
4. Restart the computer.
5. Reconnect the USB cable to the computer.

10. Reinstall ScanSnap Manager. Uninstall and install ScanSnap Manager again.
If the issue persists after attempting all the procedures above, please collect system information on the computer and send the data to a FUJITSU scanner dealer or an authorized FUJITSU scanner service provider by e-mail. To collect system information, press the [Collect] button of [Collect System Information] in the support tool, and it creates a folder (ScanSnap_date and time) that contains the system information data. We would appreciate it if you could send the data in zip format.

* Refer to [Troubleshooting] in the [Help] menu of ScanSnap Manager.

Fujitsu has the drivers in the installation software package. That's why you should install the ScanSnap Manager before connecting the USB cable between your computer and the scanner. If your OS tried to install a generic driver, you may need to delete that driver and unplug the USB cable before continuing. In Windows, this is in the device manager.

The software for all of the Fujitsu scanners is here: https://www.fujitsu.com/us/support/products/computing/peripheral/scanners/drivers/index.html . Follow the link to the ScanSnap downloads and then click the link for Software Downloads. Scroll down to the discontinued models to find the link to the S1300 software. The current link to the S1300 software is https://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/software/s1300.html . Note: the software is available for Windows XP (32-bit) and Vista through Windows 10 (32-bit and 64-bit). The Mac version supports several editions of the OS X.

I hope this helps.

Cindy Wells

There might be a software package that you need to install that you can probably get from the Fujistsu main site. You'll need the drivers for the scanner. I think i've located the correct ones here:

http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html

You'll want to download the proper package. The top one should include the S1300, just make sure you're downloading the correct one. Once downloaded, install, and it should properly function.

http://www.fujitsu.com/global/support/computing/peripheral/scanners/software/s1500.html

Go here for the drivers, depending on your OS, select the proper install. make sure to check to see if you will need to also install the update found in the Update tab (windows 7 + usually)

Hi irene
scansnap s510 drivers (win 7/8) can be found at
driverupdate us . (32/64 bit)
It will take 2 mins from you to install... after updating, go to word and try to print something
I hope I have helped you...
enjoy

The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

To do:
1. Make sure you have the latest ScanSnap manager: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html
Install that.
2. Get the Lion update: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Install that.
3. Open the new ScanSnap Manager (v 2.2). Delete the old one from your dock, so you don't get confused.
4. Scan away.

Hi there,

Try the following step :

Pre-Installation Steps

• Log onto PC with an account that has Administrative Privileges.
• Disconnect ScanSnap scanner, if connected.
• Close any open applications.
• Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
  
  • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.

ScanSnap fi-5110EOX Vista Update Pack Installation Steps

1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
   
   1. ScanSnap Manager V3.0 – ssv3020up.exe
   2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
2. Install all two update packs that were downloaded in Step #1.
   
   1. Reboot is NOT required after each update pack.
3. Reboot the PC after all three update packs installed completely.
4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

The CD is defective. Get another CD and try it. I was having the same problem. I browsed the CD because I wanted to install just the Scan Snap manger. I discovered that the CD ROM could not read that part of the disk, so I tried the installation from another CD disk, and it worked like a charm.

There should not be any problem installing that sofware on that OS and version. My guess is you have a botched (corrupted) install. Try uninstalling if you can otherwise let me know and we'll "clean out the registry." Good luck!

The scanner can not be used with Twain.


3 TWAIN or ISIS® applications cannot be used directly.http://www.fujitsu.com/us/services/computing/peripherals/scanners/scansnap/s300.html