Question about SanDisk Sansa e200 MP3 Player

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I recently formated my Sansa e240 but now my computer won't detect it, so I can't add music to it. What should I do?

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Formatting is usually bad news. Reformat it one more time as a FAT32 if you have Windows XP or Vista.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 26, 2009

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I re-formatted my Sansa e280 and now my computer does not recognize it. I am wanting to transfer music files only, using Windows Media Player.


Try to reset the device and if there is any driver for it, install them before connecting it to the computer.

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In your player's menu, go into Settings, choose USB mode, and change it to MSC. This will cause the player to show up in Windows as if it were a flash drive, and you can add and delete music by drag and drop into the player's Music folder.

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check if the format of the music is in mp3 format this happened to me and i was told to change the format, see if this works.

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I have an easy and painless way to do this.

First open your mp3 player and go to settings. Under the USB menu change it to MSC. Then plug in the mp3 player to the computer. Open the My Computer on your desktop, right click on the Sansa mp3 player and click Format. Make sure Fat32 is checked and Quick format is UNchecked. Then format the mp3 player. After that it should be clean and work just like a USB drive.

Hope this helps.

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Did you use Windows Media Player to format?

WMP never does a thorough format.

If so, try formatting thru My Computer. Right Click on the Device (e260) and select FORMAT.

Then try transferring your music again.



Best of Luck.

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Thats probably the best idea to erase everything and start anew. You can format the device in My Computer>Device Name (e250)>Right Click on it and select Format. This will erase everything on your device. If you are getting Bad Track from just a few songs, just delete them as they may be corrupt. Also, you need to keep some free space on the device to create the database. Keep at least 6MB free for every GB. Best of Luck.

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You dragged & dropped files in recovery mode? Recovery mode is only for re-installing the firmware or formatting the device if it is unresponsive. If you are wanting to drag and drop files onto the device, the music needs to be put into the Music folder on the device. If you do not see the Music folder, you will need to enable hidden files and folders on your PC. Best of Luck. p.s. - you can add to this question this doesnt work.

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You probably switched it to MSC mode. If you go to Settings->USB and select Auto-Detect it switches it MTP (media transfer protocol?). The player understands both transfers, but they're invisible to one another.

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