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Which email account ? You can easily change the appearance of outgoing email messages in Hotmail by changing the , style and color of the typeface (font). For incoming messages, you can change the display options including the number of messages per page, line width, message headers and Internet content. Use Rich-Text formatting in messages to change the of fonts, the color and the style and add background color and emoticons. Click the "Mail" tab, click "New" to compose a new message and then click "Tools." Check Rich-Text Editor "ON." If the icons are visible in the tool box in your New Mail page, and the dropdown menu says Rich-Text Editor OFF, then Rich-Text Editor is already on. Click on the "Font Size" icon in the "New" or "Reply" box before you write your email. Choose from a tiny to a very large font . Change the appearance of the type by clicking on "Font Style." Choose from serif, sans serif or a "handwriting" style. Change the appearance of incoming messages by clicking on "Options" in the upper right hand corner. On the left side of the page, click "Mail." Click on "Mail Display Settings" to change the number of messages it shows and to adjust other options. Hope this helps.
There could be a software issue here... Although that little envelope icon also is displayed for unopened text messages. With that said, there may be a text somewhere that you did not open and thought you did. You may want to run through your text messages and see if any of them are unopened.
Check in the SMS and MMS icon for a new Text, or Voice Mail Message Indication. If you can not locate an unread message in the SMS or Voicemail, then try removing and reseating the battery to reset the device and resync with your Provider's Network.
This feature is country dependent and may not appear in some countries. If you have subscribed to the voicemail service from your local service provider, icon turns on when you have a new message in your mailbox. After you have accessed to all the new messages, icon will turn off automatically. If you find that the message waiting indication cannot be turned off by the network, you can still turn off the message waiting indication with your phone by the following step :
In idle mode, if voice mail waiting icon is on, long press the redial key to turn off the voice mail waiting icon. Once you choose to delete the message waiting indication, all the other handsets registered to the same base station will turn off the message waiting indication accordingly.