Question about HP LaserJet 4m plus Printer

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40 MIO ERROR

Opened back to remove "13 Paper jam" Now says 40 MIO ERROR. What is this?

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HP's support document on error 13 paper jam:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=25484&prodTypeId=18972&prodSeriesId=25484&objectID=bpl01309

According to my "HP LaserJet Family Quick Reference Service Guide, Vol. 1", on page 38 and 39:

40 Error (data transfer error)

(among other possibilities, these two seem most applicable:)

- The MIO card is unseated or defective - remove, reseat, or replace the MIO card

- An abnormal connection break occurred while transferring data from the computer.

The manual further indicates that a 40.1 means the MIO in slot 1 has the problem; a 40.2 means the MIO in slot 2 has the problem.

I'd try turning the printer off and reseating the card, and if that doesn't work, try swapping it out if you can.


let me know if you need further assistance, Joe

If it helps.please rate this solution.

Posted on Mar 15, 2009

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