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Kenmore HE3t Hot water valve opens even when COLD/COLD selected

Our HE3t opens the hot water valve intermittently (along with the cold valve) even when COLD/COLD or TAP COLD/COLD is selected in the NORMAL cycle.
This is causing the water to be too hot for washing certain types of clothes.
Do I have a bad controller board ? Any other things I should check ? Thanks for the help

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It appears your timer/controller board has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

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I have Kenmore washer. Anytime the selection is on cold, warm and cold, hot and cold the washer makes squicky noise and very little water come out even though both hot and cold water are open. the only...


from what you said it sounds like you have a problem with cold water coming into the machine,shut off the house water valve,remove the water lines off the back of the washer and mark them so you'll know where the connect when you put them back onto the washer,stick them in a backet or in the tub of the washer,turn the water on,if the water comes out strong then you have a problem with the water valve on the washer,see if you can pull out the screens out of the valve and clean them but most likely you'll need to replace the valve.if the water doesn't come out strong then you have a problem with the house water

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How do you fix a FH code ( water inlet problem) on a Kenmore Elite HE3t front load washer


The FH indicates a fill failure and this is usually caused by a bad water valve, flow meter or pressure switch.

One key to determining the cause of the FH error is how fast the error comes up in a cycle. If the error appears within a1 or 2 minutes then the most likely cause will be the water valve or flow meter.

If the error doesn't appear foe several minutes then the pressure switch can be the source of the problem.

Both water valves must be turned on and working. Even if a cold wash is selected at some point during the fill the hot water valve will be energized and if there is no water then the FH error will show up. Sometimes a consumer will turn the hot water valve off to save energy but you can't turn one valve off on this washer.

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No matter what the temp setting is at it only has very hot water


Your water temp is determined by 2 things. First the hook up to your water supply. If you are able to turn off the hot water valve that feeds the unit and then select a cold water only wash, do you get cold water?? If not then someone hooked up the hoses to 2 hot water feeds. If hot and cold feeds are installed right, the second thing is your computer which monitors the incoming temp through the boards atc control and a thermister. If you select cold, and only get a hum and the cold water valve is on, you may have to clean the screens in the valve of any sediment. If no hum, and no cold, dead solenoid on valve, but that would throw an error code usually. All fills are monitored by the board and usually begin with a hot/wrm mix and then changeover to a monitored cold temp , about 70 degrees.

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Cold water will not fill, yes my hoses are right, yes the screens are clean. I switched the hoses and it will fill with cold if the cold hose is on the hot side


The solenoid valve for the cold water has failed. Even though they operate separately, the cold and hot solenoids are usually in the same unit so the entire part that the hoses connect to will have to be replaced.

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No warm or hot water


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Should the washer be hot after the rinse cycle?


Try cycling a cold/cold wash and see how that comes out.. if it comes out hot then your water inlet valve is letting hot water in when it shouldn't.. conversely, try cycling a hot/hot wash and see that it does indeed come out hot... ( quick tests to verify performance)..hope this helps.

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1 Answer

When on hot water selection no hot water comes out


This an indication that the hot water solenoid in the water inlet valve has failed. If you replace the valve, I bet your problems go away. The following link provides you with step-by-step instructions on how to replace one:

http://www.fixya.com/support/r600647-replacing_water_inlet_valve_kenmore

Please post back with your COMPLETE model number (located along the wash tub opening under the washer lid) if you require parts assistance. I can help you locate them online, or provide you with the a part number. I hope this helps you.

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