Question about Xerox Phaser 8500/DN Printer
I tried both the recomended things clear pink wiper, and there was no overflow of ink. I removing both side covers and the ink loader. I didn't see the two problems what else could it be. i put it together and the code is still there.
After you cleaned it did you turn off the machine for a while? You may need to clean any sensors around that area and then turn it off for a little while to reset it.
Posted on Mar 30, 2009
SOURCE: xerox phaser 8560 DX error
This fault occurs due to the printhead being stuck in the tilted position.
There are many reasons why this fault will occur, too many to mention.
More often than not, your problem will require the printhead and process gear to be re-aligned in order to get a reboot but sometimes it is possible to get a reboot by doing the following;
Turn the printer off, wait ten seconds then turn it back on again. Wait for the printer to start warming up to about 5 or 10 percent. At this point, switch the machine off again by the machine switch NOT your wall/plug switch. Wait ten seconds and switch on again. Now let it run through its normal cycle. The success rate for this method is small, possibly only 1 in 30 machines will recover.
The reason this will sometimes work is that, when you turn the machine off from the warm up, it powers down using its proper head parking routine, you will notice, it takes a while to shut down. If the original fault was due to say a power cut or someone pulling the plug out it is possible for the printer to find its home position and boot ok.
Unfortunately, a lot of the time, the reason for the fault is printer related and such, this method does not work. But it is always worth a try.
Hope this helps.
Posted on Jan 19, 2011
Tips for a great answer:
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
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