Question about Xerox Phaser 8500/DN Printer

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Phaser 8500 error 07,010.43:9352

I tried both the recomended things clear pink wiper, and there was no overflow of ink. I removing both side covers and the ink loader. I didn't see the two problems what else could it be. i put it together and the code is still there.

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After you cleaned it did you turn off the machine for a while? You may need to clean any sensors around that area and then turn it off for a little while to reset it.

Posted on Mar 30, 2009

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SOURCE: xerox phaser 8560 DX error

This fault occurs due to the printhead being stuck in the tilted position. There are many reasons why this fault will occur, too many to mention.
More often than not, your problem will require the printhead and process gear to be re-aligned in order to get a reboot but sometimes it is possible to get a reboot by doing the following;
Turn the printer off, wait ten seconds then turn it back on again. Wait for the printer to start warming up to about 5 or 10 percent. At this point, switch the machine off again by the machine switch NOT your wall/plug switch. Wait ten seconds and switch on again. Now let it run through its normal cycle. The success rate for this method is small, possibly only 1 in 30 machines will recover.
The reason this will sometimes work is that, when you turn the machine off from the warm up, it powers down using its proper head parking routine, you will notice, it takes a while to shut down. If the original fault was due to say a power cut or someone pulling the plug out it is possible for the printer to find its home position and boot ok.
Unfortunately, a lot of the time, the reason for the fault is printer related and such, this method does not work. But it is always worth a try.
Hope this helps.

Posted on Jan 19, 2011

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Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

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Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

How do you fix error "07,010.43:14085" on the Xerox Phaser 8400


The error is normally caused by the print head wiper being stuck to the print head or the print head pivot block being contaminated with spill over ink.
To clean the block you remove the left side cover. There is a stainless steel block about 1 inch by 1 inch about midway back on the lower frame. It would most likely have a lot of yellow ink in it.
If the wiper blade is tacked to the print head, you would remove the right and left cover. then remove the ink loader. ( where you place the ink sticks.). Once you remove the ink loader you are in the print head drum area and would gently detack the blade from the print head, then run the eliminate light stripes in the troubleshooting menu.

Mar 30, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Iam getting an error code on my xerox phaser 8400 ... code # 08,055.44:92360


. Check for spilled ink and ink overflow from printhead reservoirs. If reservoirs have overflowed or a large amount of ink is present in bottom of machine, the printer has most likely been tilted, tipped or moved while hot and this may not be covered under normal warranty or service agreement. Contact Customer and Technical Support for additional troubleshooting assistance. 3. Check printhead wiper, wiper belts and drive gears for damage. 4. Check the wiper alignment and physically align wiper as outlined in Section 6 of Service Manual, Wiper Alignment Procedure. Run the Wiper Alignment test. Reference Section 3 of Service Manual 8,0XX.xx Errors - Wiper/Media Drive Faults. 5. Run the Head Maintenance Clutch test.

Mar 02, 2010 | Xerox Phaser 8400 Laser Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox phaser 8500 error 09.005.40:64314


Best way to do that is take a screw. I use a drywall screw, and twist them into the blocks and slide them back and out. Remove all of them, see if there is just one stuck or not compltely advanced in the loader. Then replace them all . That should clear the code.

Feb 03, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8560 error is print head out of position, how do I correct this problem


There are 2 problems that usually cause that.
1 is if you have had a power failure , or even not, the print head wiper blade tacks to the print head and does not allow it to move.
The other thing is the Print Head Block, a stainless steel block, about 1 inch square, located on the lower portion of the left side of the machine is contaminated with some ink and not allowing the print head to move freely.

Jan 12, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8500 Error 09,005.40:100473


You don't have to take all the printer apart just the ink loader. Which is held mostly by the side covers. Get a flat head and break down the peaces left over on the cyan ink and flip upside down the ink loader and that should make it work again with no problem.

Jul 30, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8500


That is a print head movement fault.
There are 2 things that normally cause that. One is the print head pivot block becomes contaminated with ink, the other is the wiper blade tacks to the print head.
If you want instructions let me know.

Jan 22, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Error code regarding ink sticks on Phaser 8500


the .46 means the problem is with the black ink stick. What you can try is this. In the bottom of the ink loader, there is a small pressure switch, There is one in each color slot. Take a pencil, use the eraser side to slide all the way to the bottom of where you load the black sticks. Move the earser end around there to see if the that actuator is just stuck. Normally you just have a piece of an ink stick stuck blocking that sensor.
It is possible the ink loader will need to be replaced, but I honestly have never seen one fail.

Jan 20, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Error code 09,038,46:21303


When you service a Phaser 8500 or 8550 printer for:
· a persistent Ink Out message
· 9,035.43 Cyan Ink Stick Count Fault
· 9,036.44 Magenta Ink Stick Count Fault
· 9,037.45 Yellow Ink Stick Count Fault
· 9,038.46 Black Ink Stick Count Fault
Test the Ink Out Sensors for proper operation.
Inspect the Ink Sticks.

Apr 09, 2008 | Xerox Phaser 8500/DN Printer

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