Question about Canon imageRUNNER 5000 Copier

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Canon 500IR - Error Code E000602 0004

Can any one assist in a fix

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  • Anonymous Apr 03, 2009

    solusion e 000602-0004

  • mukhrija May 10, 2009

    i have the same problem.
    but it still didn't work..
    can you give the other solutions..
    thanks


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1 Answer

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  • Canon Expert
  • 1,326 Answers

Is your copier a IR-5000 or a IR-550? It dose not really matter - the code means that the hard drive in the copier is not "Booting Up" correctly. Are you a service tech? If so, you can try to reseat the boot rom and clean the contacts with rubbing alcohol. After you turn the copier Off and then back On after you reinstall the boot rom. You can also try to do a HD chk in service mode. You will most likely have to replace the "HD" and have it "Flashed" to your copier configuration. Good Luck....

Posted on Feb 20, 2009

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Posted on Jan 02, 2017

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