Question about HP Pavilion dv6000z Notebook

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I have a HP Pavilion dv6307ca laptop-blank screen

The screen works intermittently, when I can get it to work I have to catch it and start it in safe mode. If I don't the screen is fuzzy. In safe mode it's fine. I did a system restore with no luck, it fixed it till I shut down and tried to restart it....anyone got any ideas????

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Hello there
I understand that your Notebook is not properly showing the display, yet it is proper in safe mode.

You may perform these troubleshooting steps.

1) Un-install and reinstall the display drivers.

you can find the display drivers from the following link. Click or copy-paste this in a address bar of a web browser.

ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35686.exe

or

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-51061-1&lc=en&dlc=en&cc=us&product=3379129&os=2093&lang=en

2) If the above thing do not solve the issue, then your Notebook came with a recovery partition or you might have created recovery discs. Please backup your data and try recovering the Operating system from those discs or partition.

For more information contact to HP.com 24X7 chat support, they will assist you better regarding the issue. You can log on to the HP chat support by clicking the below link..


http://welcome.hp.com/country/us/en/contact/chat_1.html

Posted on Feb 18, 2009

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