Re: wont play songs says i need sync license from pc
It depends on what program you use. If you use Napster, just connect the device and when the pop-up menu opens, click "Sync my music with Napster." I'm not quite sure what you do if you use other music downloading programs.
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If you downloaded the songs onto your player free from a mp3 website, there songs most likely were protected by a liscense which only allows you to listen to the for a certain of time (usually a month) as a trial so you will buy the songs to keep it as long as you like. If you do not wish to purchase the songs from that place you are getting them from, you can either go to another free website without a liscense on their songs and get them there or purchase them from another site you like.
The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format. The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because
the user is trying to download a song format that the player does not
is in a certain format.The most common music file formats are Mp3, WMA, AAC
(iTunes), WAV, RA, etc.In addition,
every file format type is in a certain bitrate, size, etc.By far the most common issue is that the
music file contains a license or copyright (especially with WMA or AAC file
formats).Each Mp3 player only
recognizes a certain number of these formats.Every Mp3 Player is different.You will have to check your
Mp3 player’s product specifications (specs) or user’s manual to find out which
formats your particular Mp3 player recognizes.When you try to download or
sync the wrong file format, you will get one of the errors that I mentioned
above.If you want to know what file
type you have, then you must find the location of the individual music file on
your computer, right click the title of the song, and select the option
“Properties” from the menu. Mp3 player product
documentation is not straightforward.If
a player supports only non-protected WMA files, it will merely say that it
supports WMA – it will not tell which type of WMA it supports.A player that supports DRM-protected WMA’s
will usually indicate such on the box (usually with a Windows Plays For Sure
logo – which is actually an ironic misnomer).DRM stands for Digital Rights Management, and it is a type of licensing
system for WMA files.It is used
extensively by mp3 player music services such as Bearshare, LeapFrog, Napster,
and others.Not all DRM licenses are
created equal – there are licenses with “play rights,” burn rights,” and
“transfer rights.”Play rights mean that
you can only play the song on your PC – it will play fine on your computer, but
it will not play in your mp3 player even though it appears to transfer.Burn rights mean that the song can be burned
to CD.Transfer rights mean that the
song can be transferred onto an mp3 player that supports DRM-protected files.Then, there are unlimited licenses and
limited licenses.Limited licenses only
allow you to play a song for a certain length of time. You would have to pay
extra to continue using the song after that trial period is over – the time
length ranges from a few days to several months or longer.
The songs are in the wrong format - they are probably DRM-encrypted WMA files that you are trying to transfer, and the license on those files are wrong; they are either "fixed-term" or lack "transfer rights"
To resolve, either upgrade your music svc subscription, or convert the songs to Mps format
Unfortunately with Napster and Rhpasody (and a few others) you will have to resync every 30 days. The license should renew itself if you connect your player and resync, but i would check with napster's tech support b/c you might have to enable auto-sync temporarily until all of the licenses are updated. Alternatively, you can right click all 306 songs, click on "license" or "digital rights" and click "acquire license" - but that could be a real, time-consuming pain.
If you convert those songs to Mp3 format with an Mp3 converter,, you will never have that problem again.
Start up Window Media player on your computer. Plug your Zen device into the computer. Wait until you see it listing in WMP. Unplug the Zen and see if you can play the songs.
The licenses on the device should be updated by WMP when you plug in the device
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.