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Colby Digital Photo Frame

The frame was a Christmas gift, started well, but within a week it was just a scrambled green like screen. Can anyone help...tried changing card, same problem...BTW, how do I contact this company????

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  • caroldeg Feb 23, 2009

    I have the same problem got a Colby digital frame for Christmas and three (3) weeks later the pictures are burned out and there's no way to fix it that I can see. Help

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SOURCE: I've got a LOGIK PF-A850WD

Please make sure that the photo files are in the root directory of the memory photoframe (ie, not within a folder).  That they are in a readable file format (.jpg) Check to see that the frame is reading from the internal memory and not the card slot.

Posted on Dec 12, 2008

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Hi,

Power ON the frame.

Connect the small end of the USB cable to the USB port on the side panel of the Digital Photo Frame.

Connect the larger end of the USB cable to the USB port on your computer.

You will see some extra "Removable Disc" drives in "My Computer" -- One for each of the memory card slots on the Digital Photo Frame.

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The picture files should be in the "standard JPEG" format and the music files should be in the "mp3" format.

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The Safely Remove Hardware" dialog box will appear.

Select "USB Mass Storage Device" and click "STOP"
On the next dialog box, click "OK" to remove the storage device.

On the next dialog box, select "CLOSE" and disconnect the USB cable from your computer.

Now you should be able to see the pictures on the digital photo frame.

Now you can play.

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