Question about HP Officejet 4315 All-in-One Printer
All of a sudden, I cannot copy or fax anything. The printer works fine and I recieve faxes no problem, but when I insert anything into the loader to either copy or fax and hit start, the machine just says " scanner failure, unable to scan, copy or fax, press OK." When I press OK it just says copying but does nothing. When I hit cancel, it says copy cancelled, the exclamation mark light blinks, and that is it. I have to turn the unit off to reset it.
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Posted on Jan 02, 2017
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