Question about Sony Playstation 3 (PS3) Console

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It does not read my disks,little ball flashes on theright corner but does not play

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  • cherbst Feb 18, 2009

    games and movies will not load, icon in upper right corner flashes but nothing happens

  • Anonymous Feb 18, 2009

    I have that same problem it was after i got the new Street Fighter 4 game...It work the first day i got the game then the next day it doesn't read any disks at all :(

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  • Master
  • 2,653 Answers

It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Posted on Feb 20, 2009

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Hi my name is damien and my ps3 will not play any disks.when you put the disk in,the disk symbol at the right hand corner just spins.it all started when i tried to play online.i was able to play online...


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This is an extremely common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

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