Question about Unitech Office Equipment & Supplies

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We have a unitech 962A Scanner that was sent to as a part of a software system that the company went out of business. The scanner comes on, recognizes the wireless card but does not connect to the network. Other wireless computers are using this network without any trouble.

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  • jeff799 Feb 17, 2009

    mikrotik

  • jeff799 Feb 17, 2009

    We have a mikrotik router. We are not sure exactly how to communicate with you on the site or if you are receiving our reply.

  • jeff799 Feb 17, 2009

    Thank You; we are working to see if we can get them reloaded and will advise.

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  • Unitech Master
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Apart from network , you also need the scanner driver to make this scanner operative.

Check also that the scanner is not set to a static IP out of the network range, that can give you troubles with modern smoll network built on this small adsl router.

Some more info on your network will be useful.

Posted on Feb 17, 2009

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RELOAD THE DRIVER OF THE SCANNBER AS WELL AS THE WIRELESS NETWORK DRIVERS AS THIS DRIVERS CREARTES problems many a times.
thanks.

Posted on Feb 17, 2009

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  • Master
  • 3,614 Answers

A possible conflict on the router and the scanner.

may i know the router model?

Posted on Feb 17, 2009

  • micromaster
    micromaster Feb 17, 2009

    DO installing the unitech 962A Scanner driver

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I plugged it in and all of the lights come on, but when I press scan, nothing feeds. I hear no mechanical noise like it is trying.


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