Question about Samsung CLP 300 Laser Printer

3 Answers

Refusing to take paper

My CLP300 will not take paper from the tray at all. I have checked all rollers I can get to and no joy. As soon as the mechanism moves, and it does attempt to, it stops and says the paper has jammed in the tray.
I've made it accept paper by force feeding it and sometimes it will go but it's more trouble than it's worth. Any ideas (other than "dropping" it outside on the path!!!!)

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  • jon_fitness Feb 19, 2009

    Using two methods seen on this site, I seem to have got the thing to print.

    1. Clean the central take up roller with WD40

    2. The tray seems a sloppy fit in the printer and hangs down slightly.Place the printer on a flat surface and place a small prop under the front edge of the paper tray to lift it up.

    Seems to be ok now.

    Thank you to those who have posted advice.

  • Anonymous Mar 03, 2009

    I have the same problem and try those methods, but could not make the printer to take the paper.

  • Anonymous Mar 03, 2009

    I have the same problem too. It warms up and runs for a few minutes then delays and restarts, just when it is about to take the paper it jams and the red light comes on. This has been going on since I got it. Usually it will clear with a few tries. Now it has taken 10 -15 cycles to get it to work. Then it works for a while. There is definitely a mfr defect on this product. I am getting very close to just giving up on this piece of junk. It is sad because other than that it is a good printer. I dread the idea of getting another inkjet, but can't afford another laser now.

  • enigma8 Mar 15, 2009

    Yep, same problem, same disasterous results. And yes the same wondering when some wonderful genius will post the answer miraculously before we log off our pc's with absolute disgust for technology.And yes still cursing silently to oneself "thought you could save yourself the aggrevation with not having to buy $50.00 in ink every month to print maybe 10 sheets of nothing important until you need one sheet of last minute necessity to find you need to spend an extra 50 a week later because someone touched your tempermental printer and you vowed that te laserjet was your only hope for printer redemption." Still depressed and still no answers.

  • enigma8 Mar 17, 2009

    I tried that and it didn't work. I also tried elevating it in the front, cleaned the roller, no paper anywhere in there. I guess I should send it back, if no one has a solution.

  • idiocrat Apr 01, 2009

    At the far end of the paper tray on the sides are two catches that restrain the spring loaded flap under the the leading edge of the paper stack. It sure looks like the are supposed to be released when the tray is fully inserted since there is mechansim on both sides to reengage them when the tray is pulled out. On my printer they never seem to release upon insertion which I assume is why my printer can't pick up a sheet to print on.

  • robtom2 Apr 02, 2009

    My printer started doing the SAME thing today. Will not pickup paper no matter what. Maybe the printer is a dud. It was cheap and nasty but the toner cartridges keep me broke!

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Someone suggested to empty the gray toner waste container located on the left side of the printer next to the cartridges. Be careful when emptying this as toner can make a real mess. Clean up with toilet paper or paper towel - not water!

Easy fix and this fixed mine like a charm. No need to send the unit in!

Posted on Mar 16, 2009

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Samsung CLP-300 Paper jam issue. Cleaning the waste toner container fixed this issue for me also! Yay.

Posted on Mar 18, 2009

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Lift up the front of the printer a few inches at each corner. Paper will slide beautifully into the rollers.

Richard

Posted on May 25, 2009

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This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
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Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.

If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.

Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:

CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.

Figure 1: Unplugging the power cord
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2. Open the print cartridge door, and remove the print cartridge.

Figure 2: Removing the print cartridge
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3. Remove the main input tray (Tray 2).

Figure 3: Removing the main input tray (tray 2)


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4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).

Figure 4: Opening automatic two-sided path door


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5.Place the printer on the work surface with the front of the printer facing up.

Figure 5: Placement of printer


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6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs
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7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement
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8. Slide the pickup roller assembly to the right, and remove the left end cap.

Figure 8: Pickup roller assembly movement



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9. Remove the pickup roller.


Figure 9: Pickup roller

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10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).

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11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.



Figure 11: Pickup roller end cap


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13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.


Figure 12: Closed automatic two-sided path door
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16.Reinstall the print cartridge, and close the print cartridge door.

Figure 13: Print cartridge
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17.Plug the printer in to turn it back on.

Figure 14: Power cord in

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Cleaning the pickup roller

Perform the following to clean the pickup roller.

1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.

2. Dab a lint-free cloth in water, and scrub the roller.

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Figure 15: Scrubbing the roller




3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller
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4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).

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Figure 17: Reinstalling the pickup roller

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Paper not grabbing


There are two possible solutions for this problem.
Usually it is due to the pickup roller wearing or becoming contaminated with toner or paper dust.
Simple solution, clean the pickup roller, the best thing for this is WD40, put a very small amount on a clean cloth and wipe the roller underneath the printer. Use a clean dry piece of cloth to wipe off any residue.
More complicated solution, remove the roller and reposition, you will need two small flat-bladed screwdrivers to pry apart the retaining clips, remove the roller, a tight squeeze beneath the laser housing, reposition and clean as above then refit the roller. You should find that the paper is picked up cleanly once again.

I hope this helps,

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