Question about GE (PSS26MSRSS) Side by Side Refrigerator

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No water but ice maker works

Model GSS22JEIDWW

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  • remop Feb 17, 2009

    After 4 years, the water in the door just stopped working. It still produces ice and the light activates when the water dispenser is pushed, but no water. Any ideas??

  • djn5 Mar 20, 2009

    where can i get a WR49X101073 water tube heater? i have thawed the door before with hair dryer before but a week later the water stops again

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Remove lower grill and disconnect the water line going through the freezer door hinge. Usually it is a push lock fitting, which requires you to push the ring on the end of the fitting toward the center of the fitting while pulling (not hard) on the plastic tube. Now place a pan under the separated plastic hose and try the water dispenser. If water comes out, your problem is a frozen water line in the freezer door. A warmer freezer temp may help, or you can order and install a WR49X101073 water tube heater. (the heater may take 24 hours to thaw the line, but I have used it successfully several times. Cost about $50) If no water comes out the separated tube when you try to dispense water, reconnect the tube at the hinge by pushing the plastic line back into the fitting. Now, at the back of the refrig., disconnect the water line going from the water valve to the fresh foods compartment. Try to dispense water. No water at valve outlet = bad valve. Water dispensed from valve now = frozen water filter or water line at back bottom of fresh foods compartment. (make sure you disconnect the right tube. If in doubt, disconnect them both, just get them back correctly so your icemaker continues to work) Send me additional comments if needed. Don't rate before you try all the steps.

Posted on Feb 17, 2009

  • Mike Marino Apr 11, 2012

    I have googled WR49X101073 water tube heater I cannot fin anything. What is it and where can I buy it. Had the same problem with my GE profile side by side for the past year.

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You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

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Let me know how it goes!
Huuum
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