Question about AT&T Partner 18 Phone (315805B)

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Lucent partner 18D--the red light is always on!!

The red light indicating line 1 is engaged is lit up at all times--even though the office is not using the line. What do we do?

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  • TeleFurb
    TeleFurb May 11, 2010

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5 Suggested Answers

SOURCE: Avaya Partner-18D office phone-After an intercom call, the receiver's phone rings

Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

Posted on Dec 29, 2007

SOURCE: Checking voice mail from remote location

If you are using Partner voicemail, you would just press *7 when you hear the voicemail system.

If you press *7, and do not get prompted for the extension number, you dont have a Partner voicemail.

Posted on Jun 30, 2008

SOURCE: reset pasword lucent partner 18d

You will have to call in a pro. We can not put the master passwords on the open internet.

Posted on Dec 31, 2008

  • 43 Answers

SOURCE: disable the speaker button on a lucent partner 18d

It is not possible to diable the speaker phone but you can use the HFAI / Mute button to mute or unmute the spk. By default the spker phone is muted. Hope this helps.

Posted on Mar 12, 2009

SOURCE: I HAVE A LUCENT partner 18D PHONE AT MY OFFICE.

What voicemail do you have currently?? When you dial into voicemail, what does the voicemail lady say? "Welcome to Partner......."??????? Need to know that first.

Posted on Jun 04, 2009

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1 Answer

Avaya Partner line always lit


If the line button is lit then something within the system has picked it up. If the phone is a multiline set, the line 1 light on the set that is using the line will show green. The line could also be held by either a cordless phone on the system or the voicemail system. The easiest way to clear the line (if the held set isn't apparent) would be to cycle down the power to the phone system for a moment. That will clear the line if its held by the voicemail

Jun 02, 2010 | Avaya Corded Phone avaparp18d

1 Answer

How do I change the time on my Lucent Partner 18d


Partner ACS, any release
Changing the time on a Partner system must be done from extension # 10 or 11. 1. At station(Ext.10 or 11) press feature, 0, 0
2. Press the left intercom 2 times
3. Enter # 103
4. Enter the correct time in 24 hr. format, for example:
* to set the time for 09:00 A.M., enter 0900
* to set the time for 04:45 P.M., enter 1645
5. Press feature, 0, 0

Mar 30, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

Lucent Partner 34D phone system with 18D extensions


That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Sep 25, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

I HAVE A LUCENT partner 18D PHONE AT MY OFFICE.


What voicemail do you have currently?? When you dial into voicemail, what does the voicemail lady say? "Welcome to Partner......."??????? Need to know that first.

Jun 04, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Reset pasword lucent partner 18d


You will have to call in a pro. We can not put the master passwords on the open internet.

Dec 30, 2008 | Avaya Lucent Partner 616 Phone

2 Answers

Change te number of rings


I need to change how many rings it takes my system to answer . It is set for attendant , I need it to answer after 5 rings . I need this changed because I now have a answering service that is set up though my phone provider verizon to call forward after 4 rings Lucent partner 18d

Jul 18, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Lucent Partner 18D


Which voicemail do you have?

Partner Messaging?
Partner Voice Messaging?
Partner Mail VS?

Jun 27, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Checking voice mail from remote location


If you are using Partner voicemail, you would just press *7 when you hear the voicemail system.

If you press *7, and do not get prompted for the extension number, you dont have a Partner voicemail.

Jun 13, 2008 | Lucent PARTNER18 Corded Phone

3 Answers

Lost my owners manual


Press "feature" 0 0 next press the left intercom button 2 times then press #103 (do this from extension 10 or 11)

enter the new time in 24 hour notation....ie 2:15 would be 1415 then exit programming by pressing "feature" 0 0 again.

Hope this helps.

Mar 17, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Avaya Partner-18D office phone-After an intercom call, the receiver's phone rings


Try hitting the speaker button and intercom your boss. When you hit the speaker button to hang up, do you get the same thing? If not. It could be that the gray "clicker" switch that pushes down when you put the handset back isnt going all the way back down...

Let me know.

Dec 28, 2007 | Avaya 700340193 Corded Phone

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