Bought a sabrent 5-in-1. Used the usb cable to plug into my laptop. The green light [ide/busy] is on and the red [usb] light is on. My Computer doesn't see the drive. When I plugged it in the first time, my computer found the new hardware and said it was ready to use.
Using Acer Aspire One, Win XP.
I have two drives to test. This is an old one from my old computer. The problem is my new drive [sata drive] from my new computer. I am trying the old one first because if it fails, it won't kill me.
You can check 'Drive Management' via right-clicking 'My Computer' and clicking 'Manage'.
If you can see the drive in 'Drive Management', try changing the drive letter. Sometimes, newly added external hard drives end up having the same drive letter as an existing drive. This will cause 'My Computer' to not recognize the drive. Changing the drive letter can help.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Coolmax adapter is an USB hard drive adapter that can connect various types hard drives to your computer. This is used for testing and and transferring data to and from hard drives connected to the computer via the computer's USB port.
This Coolmax USB hard disk adapter can connect a 2.5-, 3.5- and 5.25-inch IDE or SATA hard disk to a PC. The black adapter box connects the hard disk, while the secondary power plug/adapter powers the drive. In the case of smaller notebook or SATA disks, the power cable is plugged directly into the adapter (as opposed to straight into the IDE hard disk). The red USB cable, meanwhile, can be used to power hard disks directly from the host PC's bus via another USB port.
Connect the hard drive to the adapter as detailed above, power up your computer and plug the Coolmax USB cable into the conputer's USB port. The computer will detect and see this as an external drive, most likely as a E drive (the next drive letter that is available). Click on this drive and open to open the folder/s where your data is stored then select the folder/s and/or data and copy them, then open the hard drive on the computer and paste the folder/s and/or files onto the new hard drive.
I have had a different problem with this product. But, I have read many postings on its problems. It seems that for certain hard drives the jumper should be set for something other than 'master', either CS or no jumper at all. This seems to be true for only certain HD's.
1) You will do no harm by reversing the connector, but the PC won't "see" the drive at that point (if your drive has an activity LED it will be permanently ON if the cable is reversed)
2) Most times the USB will have enough power to drive the HD all by itself, but if you are going through a hub that may not be the case. In that situation, plug the device directly into a USB port on the PC.