Question about Dell A920 InkJet Printer

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I've installed a new coloured catridge but printer

I've installed a new coloured catridge in Dell A920 but printer not printing coloured. all places were there is supposed to be colour is white. Only printing black

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  • nichellegarc Feb 17, 2009

    i've tried cleaning the head, unistalling and reinstalling the software to no avail.

  • nichellegarc Feb 17, 2009

    already did that. it was done before catridge was installed.

  • Thomas F. Schneider May 11, 2010

    Have you tried the head cleaning (maintenance) routine proceedure for your printer? 

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Did u remove the peel off cover that protects the contacts or the print head on the new cartridge?

Posted on Feb 17, 2009

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