Question about Inter-Tel Axxess Corded Phone

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Alarm 16 I receintly took a position where I was asked to be the "go to person" for the phone system because no one else knew much about them. The most knowledge I have with phones is answering the other line when it is beeping. We have an inter-tel axxess phone system. Right now the phone is saying "Sys alarm #16 no delayed major". I have no idea what that means. The user book is absolutly useless to me as I don't understand the terminology at all. So really two questions. What does that alarm mean, and second is there a good place for an amature to learn about this system, specifically the terms and a basic understanding of how it works? Thanks!

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So really two questions. What does that alarm mean,
What is the exact Make/Model of your Phone System?

And Second is there a good place for an amature to learn about this system, specifically the terms and a basic understanding of how it works?
-How big is the company you are working for? In most bigger systems, when the system costs in excess of $10,000 the company you bought the system from will offer free training days. It some cases it may be free for this class, in others you may have to pay them. However, since everyone you buy a phone system form sets the phone systems up in different ways, the only true way to get how your phone system is setup the way it is, is to go to whomever you bought & installed your phone system.

Contact me with the make / model of the system, and what State you are located in (if you feel comfortable with) and I can route you to major dealers that work with servicing phone systems like yours. That or at least somewhere that would provide training.

On another Note : If you didn't receive any documentation with the phone system, there may be a limited amount of resources online, but companies that sell these systems like to keep that information to themselves, and the companies that manufacture these big systems do not provide the information to the general public.

Posted on Mar 14, 2009


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