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I lost the plastic key to unlock the scanner. What do I do? Thanks!!!

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If you reach up under the left side of the scanner you'll feel a little clear piece of plastic. It rotates about 90 degrees from locked to unlocked. If you unlock it and you want to permanently be unlocked, just pop the plastic thing off with a screwdriver, but MAKE SURE IT'S UNLOCKED BEFORE YOU DO.

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How can i unlock the scanner without the little plastic key?


Anything that fits will be OK... depending on shape, you can use a screwdriver.

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Hi Tanya,

That is the base TCAL operating system, version 6.7. You can reset it by

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1 Answer

The other lock


If the key is removed, the lock is gone from it.  It's just a clear piece of plastic in there.  What could be causing the L1 to happen is the ribbon cable underneath the scanner glass is out of place causing the scanner to stall.  This is a common problem with the AL copier line.  You can take the scanner glass off and check the cable for any binding going on with it.

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There is a small clear plastic circle under where the paper comes out, it has two positions, lock and unlock, sometimes when people grab the copies they bump it to lock, use a flash light and make sure its unlocked, you can also just remove it, it was there for shipping. L-codes = scanner lock problems, real cold conditions can cause the scanner greases to not allow the scanner to move fast enough, put the copier somewhere warm. Good Luck!!!

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Hi your scanner may be locked. if on the screen it has a small K/L symbo, then it is locked. to unlock it press the lock button and it should go away. now press the L/O key if there is a little L/O key that is on the screen. this should unlock out the channel. hope this helps A.Ryan ant_man-92@hotmail.com

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