Question about KitchenAid KHHS179LSS Convection / Microwave Oven

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Kitchen aid refusal to recognise/admid the problem

Kitchen aid KBHC 109 JSS03 MODEL

with in two years the door spring broke two times .part costs $80+labor $170+. this happened to three families in the same small town.contacted kitchen aid but they state that they never received any complaints about this problem.how can i believe these people as i know the people who had problems with this product.

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SOURCE: Microwave door tension spring

See answer here http://www.fixya.com/support/t265705-microwave_door

in different thread.. Basically have to pry plastic trim ring off inside of door with putty knife (careful, it cracks easily) to get to screws on bottom of door. See second pic. Top screws are easily accessible from inside of door. Spring can easily be replaced by hand once you get adequate access. You'll need a fairly stubby right angle screwdriver (I used a cut-down #2 Phillips bit and small Vice-Grips as a make-do) to get to the screws. Also need Torx (T10, I think) to detach the shock absorber doodads from the door where they attach above the hinges. If you're just starting to take the door apart, be careful when you take out the top 2 screws on the inside-- they hold the inside plastic piece on , but they also hold the whole outer stainless/ glass/ handle piece on. It just slips in at the bottom, so be ready to slide it out when you take these screws out.fea33aa.pngc391898.jpg

Posted on Jan 13, 2009

MicrowaveSvc
  • 8820 Answers

SOURCE: Burned out bulb on Kitchen Aid Microwave Model KBMC140

You will need to remove the oven from the wall and remove the outer cover.

If for some reason you don't have yours, you can download your owner's manual and installation instructions free from this page.

You can also find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

These models use halogen lamps. You must not touch halogen types with your bare skin, as the oils will shorten the bulb life.

You should be able to get one from a home center or local appliance parts store.

If you order it online (from the link above) it is part # 4375348.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 04, 2009

  • 7 Answers

SOURCE: kitchenaid microwave hood combo KHMS155LSS

First, do not leave this machine plugged in until it is serviced. If this is a KHMS155LSS, there is a very high probability that you have a keypad short. This defect can cause the machine to start on its own at ANYTIME; while you are on vacation or at work or at night while you are sleeping etc. Contact Whirlpool Customer Service and ask for Safety Dept immediately. They will most likely send A&E (Sears) out to fix it. Although they will fix the problem, if the keypad fails again, the underlying logic self start defect is still present. You should be under warranty if it is above model. Please be polite, insistent, but polite. With KitchenAid's pathetic quality in recent years, their customer service reps get more then an earful. Also, please go to the Consumer Product Safety Commision website at www.cpsc.gov and post a Report Unsafe Products report. This will help get this model recalled before someone loses their home or life. I almost had a fire this past Monday, Labor Day, 9/7/09 when my machine self started at 3 AM with a package of bacon left in it to thaw at room temp for the morning. What a smokey mess. Chinese made garbage. Shame on Whirlpool. Long live Hobart!, please buy back KitchenAid and bring back the lost quality.

Posted on Sep 09, 2009

MicrowaveSvc
  • 8820 Answers

SOURCE: kitchen aid khms147hss0 microwave - handle broke

Door parts are available separately on this model.

The parts manual is here. And you can order parts here.

You have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

9f32bc4.jpg

Posted on Dec 05, 2009

jsrock516
  • 5911 Answers

SOURCE: How do i replace door handle

The door handle can easily be replaced on MOST microwave ovens by removing the inner door panel that goes around the perimeter of the glass. The following link explains how to access and replace the door handle:


http://www.fixya.com/support/r3696942-microwave_oven_door_handle_replacement


The average cost for a replacement handle usually runs about $20 - $40. Replacements may be purchased at the websites listed in the link I provided.

The part number for the model number you provided varies depending on color, so make sure you order the correct one for your oven. You can view an exploded view of your microwave door here:

http://pcappliancerepair.com/model-display.php


The door handle is a simple repair that can be done with the door in place, or with the door removed. You do not have to uninstall the oven if this is an over the range model.


If you have any questions, please post back and let me know. I hope this helps you

Posted on May 22, 2010

oldTech2332
  • 2341 Answers

SOURCE: The handle on the door of my Kitchen Aid Microwave

this youtube video will show you how to disassamble the door to replace the handle
http://youtu.be/PQe9DE3FS20

Posted on Jul 22, 2011

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I went to the following website but it is not looking good for parts for your microwave. I am guessing from the number of things that are not available anymore, and the very high prices on things that are still available that this must be an old microwave. They might be able to point you in another direction if they do not have your part.
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proceed according and fix it. God bless you

  1. Open leverCheck your microwave lever to determine if it is damaged. If it is broken, simply replace the lever to get your microwave door fully functional again.
  2. Door springResponsible for keeping downward pressure on the door hook, the microwave door spring can begin to malfunction. If this part is broken and prevents you from opening your microwave door, replacement is necessary.
  3. Door latchOne reason your microwave door may not open properly is a broken door latch. Located inside the microwave, the door latch manipulates the door hook to keep the door closed for safety and top performance. If broken, the door could become stuck in the locked position.
  4. Door hookIf your microwave door will not release properly, the door hook could be damaged. Located inside the door, the door hook is made of plastic and prone to breakage with extended use or age. As this part is unable to be repaired, the only option is to replace it.
  5. Button or button springIf the microwave door will not open, it could be an internal failure of the button or button spring. If it is determined that either of these parts is the source, both are replaceable and it is recommended that they be installed at the same time.
  6. Handle actuatorIf the microwave door will not open the plastic handle actuator could be broken. Connected between the door button and the door latch assembly, this plastic part could become damaged and brittle over time, which makes breaking inevitable. If this occurs, replace the handle actuator to get your microwave fully functional again.

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Door parts are available separately on this model.

The parts manual is here. And you can order parts here.

You have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

9f32bc4.jpg

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You'll need to provide the specific model number in order to get the part you need but here is a link to a company that should be able to get you what you need.. http://www.pcappliancerepair.com/whirlpool-parts.shtml

Hope this helps..

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