Quickbooks Pro 2005 without upgrade. I needed to create a new company file in Quickbooks, so I closed my running company file. When I tried to retrieve my running company file all of the date reverted to 2005. Please help!
Re: Unable to retrieve company file after closing it
You probably opened an old file. You will need to find the current file that you were using. Use the search and search for all files ending in .QBW
Check the dates they were last used (you don't want the one with the most current date since that was the old file that was opened.)
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Click this link and follow steps to restore a backup for use with an earlier QuickBooks version.
Prepare you file for updating.
Close the company file in the previous version.
Open the company file that has been rebuilt and update to the new version.
Rebuild the company file in the new version of QuickBooks to ensure the error does not occur.
Choose File > Close Company to close the company file.
On all other computers that will use the company file, stop hosting multi-user access :
Press and hold Ctrl while you open the QuickBooks program and continue pressing Ctrl until QuickBooks opens completely. This opens QuickBooks without opening a company file.
Choose File > Utilities >Stop Hosting Multi-User Access. If that option doesn't appear, the computer is not hosting and no further action is necessary.
Repeat steps 4.a and 4.b for each computer other than the host computer.
Configure the QuickBooks server for multi-user access:
Click the Windows Start button and choose All Programs > QuickBooks > QuickBooks Database Server Manager.
Click the Scan Folders tab.
Click the Add Folder button, select the folder that contains your QuickBooks company file, and click OK. Repeat this step if necessary to add additional company file folders.
Click the Scan button to begin scanning. After the scan is finished, the company files in the scanned folders are configured for multi-user access.
Open the company file in QuickBooks. If you receive the same error message, refer to Settings required for firewalls to make sure your firewall is properly configured to allow QuickBooks access to your company file.
Open the company file in QuickBooks. If you receive the same error message, open a different company file or a sample company file located in one of the folders you scanned with the Database Server Manager.
If no company file will open, reboot the host computer and try again.
You are not able to open a backup file in Quickbooks, Only restore it, to open a previous backup, the easiest way is to make a copy of your current company file, then restore the backup over it. This will give you a company file with the backup data.
You should verify your data file (Click on file, click on utilities, click on verify data) If quickbooks doesn't find any problems, Back up your company to a different location and if your using 2006 or higher, create a portable file, close quickbooks, reopen quickbooks, and then click on open portable. When it prompts you to backup, click ok and back up again using a different file name.
You then need to go to templates, and (sorry to tell you this ) change each one to the default setting (click on lists, click on templates, the click on templates at the bottom, and click on edit, click on additional customization and then default. Then click save and close. Do this for all templates.
Also resort each list (item customer and vendor) to their original order.
Close the file and then reopen and verify data - if this doesn't fix the problem you will need to contact a pro advisor or intuit for aid in fixing the file
I saw this same problem on a client's computer. BelgianAlien's analysis was correct... problem was an advertisement. Thing was, we couldn't *see* the advertisement because the window wasn't maximixed. Note that you only get those ads *after* you log into your company file though! Aha! So, what I did was click cancel when it would request the password for the company file. Without that, it can't log into the company file (and pop up the ad) and then QB prompts you for where to find the company file. You can maximize the window now, log in, kill the advertisement, and go about your business.
I would not open up the company file in 2009. Open your 2003 Quickbooks, make a backup and then restore the back up in 2009. If you do run into problems you might want to upgrade into 2006 and then to 2009. (you will need to find someone who can do this for you if you don't have a 2006 version. I can help you with that if you need it