Question about Pitney Bowes 9920 Plain Paper Fax

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Paper jam on Pitney Bowes 9910

We cannot clear a paperjam. The paper feeds out of the paper drawer but does not continue past the toner area.
Could this be a roller issue?

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Try a new toner, if not it could be fuser

Posted on Jul 10, 2010

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How do you set the time on a 9910 PB Fax?


You need to go into Set Mode and User Parameters
To do this press Function key and 7 to get Set Mode
Then press 1 for User Parameters and set, the first option is to set date and time, use the number pad to do this.

Nov 03, 2010 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Pitney bowe 9920, incoming faxes have black vertical columns on each side, with white or normal print in center.


Have you changed the toner cartridge? Often the disposal part of the image unit gets full and leaks out when the cartridge is reaching the end of its toner supply. This will leave black messy streaks on paper, and also make a mess inside the machine. Look inside the machine, if there is a mess, it is the cartridge.

Jan 13, 2010 | Pitney Bowes Fax Machines

2 Answers

We have an old 9920 PB fax machine and it is no longer under warranty and when our fax receipts come out they have ink on both sides of the paper. I mean extra black toner. Not coming out clear. how much...


Your toner cartridge is leaking because all of then now are refills.

If you decide to put $200 into it for a new cartridge, remove the swinging shield that covers the drum before installing it.

it will come loose and cause paper jams.

Dec 02, 2009 | Pitney Bowes 9920 Plain Paper Fax

2 Answers

1.5 inch black line on incoming faxes


Sounds like a paper clip (or similar) has fallen into the machine and is next to the drum.
Remove the drum unit and see if anything is in the machine or on the drum unit.
Replace the drum if it is close to the end of its life.

Nov 12, 2009 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

I have a paper jam on my Pitney Bowes 1630. The


Good Luck, When the paper is stuck in the back, it is in the fuser and you may be able to get the paper out, but probably the drive for the fuser is messed up, which caused the jam in the 1st place, if you get the paper out, the next one through will probably jam up again. Technicians usually just replace the fuser. Oce is the repair entity for these machines now. 1 800 2423 5556

Jun 09, 2009 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Pitney bowes 9820 error message


press function, print incomplete command report, then go to function 4 and use command numbers on report to delete.

Jun 01, 2009 | Pitney Bowes 9920 Plain Paper Fax

3 Answers

Our Pitney Bowes 1810 Folding Machine hums & the document dial for the folding style does not move! Help!


Problem is not fixed. It does not involve a fax machine, it involves a Pitney Bowes 1810 document folding machine. Not interested in paying for "service" - it appears as though your service would be of any help.
Thank you

Jan 26, 2009 | Fax Machines

1 Answer

Pitney bowes 9720 error


I've never heard of that type of error. After going through Pitney Bowes vast database, the searches turned up with nothing worthwhile.

Do you have any other information I can use to further assist you?

Please let me know if this helps. Good luck!

Feb 29, 2008 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

Pitney Bowes 9720 Fax Machine...


ok " if you take out the paper tray and look where it goes , you will see little metal finger, it goes to a micro switch , that switch
could be bad, and it can be replaced.

Jan 21, 2008 | Pitney Bowes 9920 Plain Paper Fax

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