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you cant,you need to use plu's,everything has its own plu,go to your plu settings and start putting in the plu number(price look up),then you link each thing to the proper dept Samsung ER 4940 Cash Register Manual
sam 52xxm registers use two thermal printers....so make sure the paper is thermal and not in upside down. also make sure the receipt on/off function is "on" . and finally see if the tubular black paper feed roller hasn't popped out of its socket making the paper not turn or advance
check your paper rollerand gear first, it is attached to the paper cover. if the roller and gear is good condition your thermal printer maybe bad or dirty. you can try cleaning the thermal head. get a piece of thermal paper fold it. rob the paper on to the thermal head. do it 2 or 3 times with a clean piece of paper. then try printing again. if if doesn't work. call (775)358-2922 look for randy and maybe we cal help. thanks
Remove the lid from the LHS of the register (where the paper goes and print out comes out.) There is a tiny GREY, rectangular piece of places that reads PULL UP o he LHS - sitting over the top of the number keys. Pull it up firmly and you will see underneath that there is a tiny little ink roller. I sin\mply re-ink this roller and replace it.