Gateway not turning on with or without battery/AC adaptor
Recently, I noticed that my Gateway laptop won't turn on...at all. I would just get a red blinking light, indicating that the battery has no power. I called Gateway and at this point, when I pressed the power button, absolutely nothing happened, not even a blinking red light. Gateway said that since I wasn't under warranty anymore, they would have to charge me $200 + to diagnose the issue. I said no thanks considering I can't even turn it on AT ALL to do anything. I took it to best buy where they took the battery out and plugged my adaptor into the wall, where absolutely nothing happened. They told my my computer is fried.
When I took it home and didn't touch it for a few days, I noticed that now, plugging it in, it's giving me the same red blinking light when i go to turn on the power. When I go to take out the battery and still plug in the ac power adaptor into an outlet, i get absolutely NOTHING, not even a red blinking light.
After explaining this to Gateway, they said it didnt' sound like the battery was the problem, that I quite possibly fried my computer.
I bought a Mac and love it, but i'm just wondering if these people are right or my Gateway is salvageable.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Could be a bad battery and/or charger/AC Adaptor/DC Connector. Try to isolate the problem by removing the battery and then plugging the laptop charger in and starting the pc up. It should boot on the AC adapter alone. If it won't boot on the AC adaptor or it flickers and flashes while on the AC adaptor, I would first suspect the AC adaptor or the DC connector on the laptop (try wiggling the power plug at the PC to try and check the connector). If it behaves while on the AC adaptor without the battery present, I would suspect the battery. Either way, you may have to replace something.
If the battery won't charge and the laptop won't turn on but the ac adapter works with other laptops, then the problem is the port where you plugin the ac adapter. Some of the laptops has it built in to the motherboard. So you might need to have it repaired by a technician. Or if the laptop is still in warranty, you might need to send it to the manufacturer to have it repaired or replaced. But if the laptop works without the battery, or it will turn on but the battery indicator is not lighting up, you're facing one of these problems.
1. The battery itself is dead.
2. the battery bay is loose
3. the battery itself is loose
Hope this helps...
The motherboard battery is just a little round battery that you can buy at almost any retailer in most pcs. The model number to the battery is usually a CR 2032. This battery does not receive any power from your power supply. Have you noticed your PC loosing time over the last few months? This is usually a good indication that the motherboard battery is dying. The lights that you refer to though should only partain to the rechargable battery of the notebook. During the past two weeks while the red light was on, was the AC adaptor plugged in to the laptop and plugged into an AC source? If your AC adaptor has been plugged in and is not charging the notebook battery then there could be one or both of the following problems: your notebook battery could be bad or your AC adaptor could be bad. Something you may or may not know is that it is not good to keep the AC adaptor plugged in all the time. This causes the notebook battery not to fully discharge after being charged. Over a long period of time, the battery will not even charge anymore. My suggestion is that if you know someone with a similar AC adaptor to yours, borrow it to see if it charges your battery. If the battery doesn't charge then you know to replace. However, I am almost certain that you problem is the battery. Sometime older laptops like the one I have has a reset button on the underside. If yours has one try removing the battery and leave it out. Then plug in the power and press and hold the reset button for 10 to 20 seconds. If no reset button is on yours then do the same process with the battery removed and power adding, but hold the power button instead.
Sounds like the motherboard may have gone bad on you.
If your ac adaptor has a light on it, make sure it still has the light still illuminates when you plug it into a wall outlet. If it doesn't light up then it could be the adaptor but since you tried both just the battery and just the ac adaptor that would tell me the motherboard is bad.
The only other option would be to resolder the dc jack on the motherboard back in place. It could be that the solder joints underneath the dc jack have cracks in them.
Hook up your power adaptor to ac power without it being hooked up to the laptop and see if the green light stays on. If it does then you know your adaptor is okay. if your adaptor is only hooked up to ac power and the green light still turns off then you know your ac adaptor is bad.
Take out the battery from your laptop. Now hook up the ac adaptor to the laptop and if it stays green then you know your battery is bad but you also want to make sure you can get your laptop to turn on. Hopefully it will turn on with only the ac adaptor hooked up to it.
yes the lap top can boot up with the ac adaptor without battery .but if there is a problem in its RAM the memory chip.it will still power on with adaptor but will not go further then that.or the other problem can be its main board getting short in between.get the laptop checked at proper professional repair center before further use as because if you just try to turn it on several times the internal components which are short will get heated and will short many other small components and the reparing cost will get increased.
The blinking orange battery light generally indicates that the battery isn't working properly, usually going out and not charging properly. In this case, since the adapter will not power the machine without the battery, and it should, I'm going to say that the adapter is going out and not getting the proper amount of power to the system. Try replacing the adapter. Be sure to replace it with a Dell replacement, the Targus brand universal adapters do not work well with Dell machines, and in most cases won't work at all.