Question about HP OfficeJet G85 All-In-One InkJet Printer

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HP G85 PAPER JAM ERROR ,but still prints from scanner fine

My G85 just started getting a paper jam error,and constantly does but there had been no recent jams,but now it will load the paper, feed it almost all the way through and then draw it back in a little make kind of a groaning noise then display paper jam clear jam and press enter,but it will still print from the scanner or even a test page at times just fine but it doesn't even try to print from the computer without the error

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Remove the rear cover...clean the rubber rollers with alcohol

Posted on Feb 17, 2009

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For the paper jam you remove the back cover and clean the 4 rubber rollers with alcohol, you can rotate the rollers forward while you clean. For carriage jam you start by cleaning the encoder strip that runs across behind the carriage unit, the clear strip with black bars on it, you can wipe with a Q-tip damp with alcohol. If no help you may need to take apart and clean dried ink off of the service station on the right.

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