Question about HP Color LaserJet 5500hdn Printer

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Duplex printing Our agency has the HP 5500hdn. From one workstation, the worker is able to duplex print but from all other workstations, by checking in duplex (manual) and printing (as the first user does), the unit prints single-sided. What driver setting could the first user have that the others do not?

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  • mkolar Feb 17, 2009

    Worked like a charm. Thank you!

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On the workstation go into Control Panel, select Printers, highlight the proper printer, Right Click for secondary menu and choose Properties.

Select Device Settings tab, look under Installable Options, Click on Duplex Options field and select proper setting.

This may differ from printer makes and models.

Posted on Feb 17, 2009

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