Question about Arris SURFboard SBG900 Wireless Router (DHSBG900)

2 Answers

Surfboard Cablemodem not communicating with Belkin Wireless Routr

Ok Simple setup here. One ethernet cable from the cable modem to the WAN port on the belkin wireless router. The Belkin Wireless Router has 4 additional ports, which I connect another ethernet cable to it. That line goes to a 10/100mbp 8 port HUB wich of course brances out to the system systems on my net work. This is the way you are suppose to do it. takes less than what 5 to 10 minutes. Comcast modem has no settings you can configure, it has a MAC address stored in the memory. The Wireless router will not talk with the modem or vice versa. This 6 hour job has gotten me nowhere. I need to get the Cable modem to talk to the router which will spit out DHCP addresses. Issue is the Cable modem acts as a DHCP server too. Even when I turn DHCP off on the router's side, nothing.

Posted by on

  • 12 more comments 
  • kstimac Feb 17, 2009

    comcast is spitting out DHCP addy's like 192.168.100.10

    Would I need to create a static IP address using simular numbers. Cause I tried commecting the cable modem to Port#2 on the wireless router after turning off DHCP on the router. Nothing.

  • kstimac Feb 17, 2009

    I will try that. Thanks..

  • kstimac Feb 17, 2009

    Another thing came to mind. If the comcast modem has a Static IP, and the modem is acting like a DHCP server. Would I need to enter in the Static IP from comcast into the router??

  • kstimac Feb 17, 2009

    I tried that. Without using a router just a straight 8 port 10/100 hub I received 169.address. nothing anywhere near 192.168. here's the kicker..IF, I disconnect the other PC's lan cables from the hub, my PC will have internet. Once I start connecting more PC's I loose the connection. Thats why I firmly believe Comcast has my main PC's mac addy stored and I can't add anymore PC's to the connection...

  • kstimac Feb 17, 2009

    Thats what I thought at first...I checked the settings ( well the ones I can look at ) there are no means and ways for me to change setting on my Surfboard Modem. But ih the Connection settings it states DHCP = on

  • kstimac Feb 17, 2009

    192.168.100.1 is the IP to get in...The only options I can actually use is Reset the Modem and reset modem to Factory settings.

    No other options or settings I can mess with, its like pre-set, no changes can be made...

  • kstimac Feb 17, 2009

    This is what I found out from a forum on the net...Seems to be Accurate.



    "Comcast has a little known "trick" that they use when setting up users. Here's how it works:

    When Comcast first comes to setup your new cable modem service, they insist on connecting it to your computer and "testing" it. Most people think nothing of it, and that it's good customer service ...truth be told, what they are doing is attaching your computer's MAC address to that cable modem, so that you cannot create a wireless network. This is because they want you to pay them $150 to do this for you."



    Sound bout right??

  • kstimac Feb 17, 2009

    "Ghost the MAC address within the router?"

  • kstimac Feb 17, 2009

    I think I would need a modem that I can adjust settings...

  • kstimac Feb 17, 2009

    Belkin Wireless G F5D7230-4

  • kstimac Feb 17, 2009

    I hope so...I have a Recording Studio to run..We have a band coming in that wants to do a live POD cast. I had DSL and it lagged, choppy video. Figured Comcast with 20mbps would be the best option. Course that hasn't been the case yet..



    This is me BTW



    www.myspace.com/gavincountry



    I also work as an

    Micro Computer / Network Tech II
    DCSE, MCP, and A

    For a publishing house Down town Nashville

  • kstimac Feb 17, 2009

    Been there, printed the manual

  • kstimac Feb 17, 2009

    Been there, printed the manual

  • kstimac Apr 09, 2009

    Trashed the Wireless Belkin and got a Linksys 4 port/ DSL/CABLE Router "WIRED"

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Find out what the subnet of the current router you want to connect the wireless router to. your isp router probably has 192.168.1.1 something similar, which will give out ip addresses of 192.168.1.100-192.168.1.254, change the belkin routers internal ip address to 192.168.2.1 and turn off dchp server, that should solve your problems, save settings, power down belkin router then power back on.

Posted on Mar 02, 2009

  • pslice669 Mar 02, 2009

    Also, do not plug ethernet cable into the wan of the belkin router, what you want is an access point now, since you already have a router which is handing out dchp addresses. plug the ethernet cable from an open port on the isp router and plug the other end into port 1 on the belkin router.

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 270 Answers

If the modem is actually passing out DHCP, then you have to connect the modem to the router 4 port lan side and not the wan port. Give the router a static ip like 192.168.1.2 and you can talk to it and configure the wireless features.

Posted on Feb 17, 2009

  • 14 more comments 
  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    If it is actually passing out addresses in the 192.168.100.xxx range, then set the router as I explained with an address like 192.168.100.2 and the router will function like an access point. If the modem is not passing out addresses, but there is an address conflict in the range 192.168.xxx.xxx then set the router to 10.10.0.1 and pass out dhcp in the range of 10.10.0.xxx with submask 255.255.0.0

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    Router will pickup the modem ip automatically. If the modem is handling dhcp then without the router, the modem can connect to the hub/switch and bring all the computers online. You can try this and see what addresses get assigned to each computer via IPCONFIG /ALL

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    I have Comcast and my modem does not handle DHCP.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    What make is the router?



  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    Ok, put the modem back on the router wan side and UNPLUG power for 15 minutes. Turn on router DHCP. Set router to Auto Configuration DHCP. Set local ip address to 192.168.1.1 and 255.255.255.0 Enable DHCP Server and start ip addresses at 192.168.1.100 with about 50 users. Do not set DNS, since it will be automatically passed. more to come

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    According to Motorola's documentation, the modem can handle up to 52 ip addresses, but they have to be purchased. So the router is needed. You should be able to program the modem thru the browser with it's ip address.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    Typo correction 32, not 52.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    With the modem connected to the router thru wan. Within the router console under Status can you see the modem settings (i.e. Domain, DNS, IP)

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    They check the MAC address for security. Normally, if you disconnect the power on the modem for about 15 minutes and reconnect, it will be rescanned and the MAC address will reset. If not, you can call them to reset the modem. Otherwise, if you know which computer the modem was originally on, you can ghost the MAC address within the router.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    Also known as cloning the MAC address.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    WHAT MAKE IS THE ROUTER???

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    You can get this going. It's either an ip conflict, MAC security, or DNS issue.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    Go back to the basics. Connect the computer to the modem and confirm connection. Write down MAC Address of computer via IPCONFIG /ALL . Connect modem to wan of router and computer to router. Set router as previously mentioned: "Turn on router DHCP. Set router to Auto Configuration DHCP. Set local
    ip address to 192.168.1.1 and 255.255.255.0 Enable DHCP Server and
    start ip addresses at 192.168.1.100 with about 50 users." In router Clone MAC Address you wrote down. Check PC to see if it picked up new ip from router and check router status to see if it picked up ip from modem.

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    You have probably been here already, but here is the support sight for that rotuer. http://www.belkin.com/support/product/?l...

    It's suggested to update the firmware.


  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    The Belkin router is suggesting you set the ip for 192.168.2.1 and pass out 192.168.2.xxx

  • Ricky Ostrom
    Ricky Ostrom Feb 17, 2009

    I have to go for now. I'll check back on progress.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i connect belkin n300 wireless router to motorola surfboard SB5101 cable modem?


The ISP modem (cable) connects to wireless (yellow port) PC and other devices connect to any port available on wireless. This is the standard setup.

Aug 28, 2012 | Belkin Share N300 Wireless N Router

1 Answer

I bought belkin g wireless modem ruter but they didn't give me CD . How can i install this and how can i use my wireless ruter please. Thank you.


Power-off your cable-modem (or DSL-modem).
Use an Ethernet cable to connect from the modem to the WAN port on your router.
Use another Ethernet cable to connect from one LAN port on your router to the network-port on your computer (desktop/laptop).
Turn the modem on.
Turn the router on.
Turn the computer on.
Click Start
Click Run
Type CMD
Press Enter
Type IPCONFIG
Press Enter
Look for output like:
Default Gateway . . . . . . . . . : 1234.678.0.1
Start Internet Explorer
Type http://1234.678.0.1
to access the web-server "inside" the router.
Run the Network Setup Wizard.
Run the Wireless Networking Setup Wizard,
to pick an SSID, an encryption-level (use 'WPA')
and to pick a network-password.
Now, you can disconnect the Ethernet cable from the computer, and try using the wireless-adapter inside your computer.


Sep 20, 2010 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

How do i set up the internet security on my belkin wireless router


1. Step 1 Position your Belkin wireless G router.
Place your wireless G router in a wide open and central location. Don't connectthe power plug into the router, yet. Make sure your computer is turned off. 2. Step 2 Connect all the devices.
Find the Ethernet cable that connects your PC to the modem. Unplug the Ethernetcable from your PC and insert it into the wireless G router's WAN port. Youshould have an additional Ethernet cable that came with your router. Take thiscable and plug one end into one of the LAN ports on the router. Then connectthe other end to your PC's Ethernet port. 3. Step 3 Turn on your modem, router, and PC.
Plug the power plug adapter into the modem. Turn on the modem. It'll takeapproximately 30 seconds for the modem to boot up. Connect the power plugadapter to the router and the other end into a power strip or outlet. Like themodem, it'll take about 30 seconds for the router to boot. Turn on your PC. 4. Step 4 Verify lights are on for your devices.
Make sure the following lights are on for your router: power, WAN, and LANlight. If you don't see any of them lit, confirm these devices are turned on.Make sure the Ethernet cable connections are installed correctly. 5. Step 5 Install and configure software.
Use the setup wizard application to configure your Belkin wireless G router.Set up features, such as creating your password and setting up your time zone.Continue to follow the setup wizard so you can configure ?other settings.

Sep 20, 2010 | Belkin (F5D5231-4) Router

1 Answer

Security


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} How to quickly install and use your Belkin wireless G router 1. Step 1
Position your Belkin wireless G router.

Place your wireless G router in a wide open and central location. Don't connect the power plug into the router, yet. Make sure your computer is turned off.

2. Step 2
Connect all the devices.

Find the Ethernet cable that connects your PC to the modem. Unplug the Ethernet cable from your PC and insert it into the wireless G router's WAN port. You should have an additional Ethernet cable that came with your router. Take this cable and plug one end into one of the LAN ports on the router. Then connect the other end to your PC's Ethernet port.

3. Step 3
Turn on your modem, router, and PC.

Plug the power plug adapter into the modem. Turn on the modem. It'll take approximately 30 seconds for the modem to boot up. Connect the power plug adapter to the router and the other end into a power strip or outlet. Like the modem, it'll take about 30 seconds for the router to boot. Turn on your PC.

4. Step 4
Verify lights are on for your devices.

Make sure the following lights are on for your router: power, WAN, and LAN light. If you don't see any of them lit, confirm these devices are turned on. Make sure the Ethernet cable connections are installed correctly.

5. Step 5
Install and configure software.

Use the setup wizard application to configure your Belkin wireless G router. Set up features, such as creating your password and setting up your time zone. Continue to follow the setup wizard so you can configure  other settings.

Jul 23, 2010 | Belkin N Wireless Modem-Router F5D8633au4A

2 Answers

I need to change the name of my Belkin Wireless (automatic) name and password. Can you walk me through this?


How to quickly install and use your Belkin wireless G router 1. Step 1
Position your Belkin wireless G router.

Place your wireless G router in a wide open and central location. Don't connect the power plug into the router, yet. Make sure your computer is turned off.

2. Step 2
Connect all the devices.

Find the Ethernet cable that connects your PC to the modem. Unplug the Ethernet cable from your PC and insert it into the wireless G router's WAN port. You should have an additional Ethernet cable that came with your router. Take this cable and plug one end into one of the LAN ports on the router. Then connect the other end to your PC's Ethernet port.

3. Step 3
Turn on your modem, router, and PC.

Plug the power plug adapter into the modem. Turn on the modem. It'll take approximately 30 seconds for the modem to boot up. Connect the power plug adapter to the router and the other end into a power strip or outlet. Like the modem, it'll take about 30 seconds for the router to boot. Turn on your PC.

4. Step 4
Verify lights are on for your devices.

Make sure the following lights are on for your router: power, WAN, and LAN light. If you don't see any of them lit, confirm these devices are turned on. Make sure the Ethernet cable connections are installed correctly.

5. Step 5
Install and configure software.

Use the setup wizard application to configure your Belkin wireless G router. Set up features, such as creating your password and setting up your time zone. Continue to follow the setup wizard so you can configure  other settings.

jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); });

Jul 01, 2010 | Computers & Internet

1 Answer

I cant connect to the internet


How to quickly install and use your Belkin wireless G router 1. Step 1
Position your Belkin wireless G router.

Place your wireless G router in a wide open and central location. Don't connect the power plug into the router, yet. Make sure your computer is turned off.

2. Step 2
Connect all the devices.

Find the Ethernet cable that connects your PC to the modem. Unplug the Ethernet cable from your PC and insert it into the wireless G router's WAN port. You should have an additional Ethernet cable that came with your router. Take this cable and plug one end into one of the LAN ports on the router. Then connect the other end to your PC's Ethernet port.

3. Step 3
Turn on your modem, router, and PC.

Plug the power plug adapter into the modem. Turn on the modem. It'll take approximately 30 seconds for the modem to boot up. Connect the power plug adapter to the router and the other end into a power strip or outlet. Like the modem, it'll take about 30 seconds for the router to boot. Turn on your PC.

4. Step 4
Verify lights are on for your devices.

Make sure the following lights are on for your router: power, WAN, and LAN light. If you don't see any of them lit, confirm these devices are turned on. Make sure the Ethernet cable connections are installed correctly.

5. Step 5
Install and configure software.

Use the setup wizard application to configure your Belkin wireless G router. Set up features, such as creating your password and setting up your time zone. Continue to follow the setup wizard so you can configure  other settings.

Jun 10, 2010 | Belkin Wireless Pre-N (F5D8230-4) Router...

2 Answers

INetwork Password


ask your internet service provider

May 30, 2010 | Belkin N Wireless Modem-Router F5D8633au4A

1 Answer

How to change password


1. Step 1
Position your Belkin wireless G router.

Place your wireless G router in a wide open and central location. Don't connect the power plug into the router, yet. Make sure your computer is turned off.

2. Step 2
Connect all the devices.

Find the Ethernet cable that connects your PC to the modem. Unplug the Ethernet cable from your PC and insert it into the wireless G router's WAN port. You should have an additional Ethernet cable that came with your router. Take this cable and plug one end into one of the LAN ports on the router. Then connect the other end to your PC's Ethernet port.

3. Step 3
Turn on your modem, router, and PC.

Plug the power plug adapter into the modem. Turn on the modem. It'll take approximately 30 seconds for the modem to boot up. Connect the power plug adapter to the router and the other end into a power strip or outlet. Like the modem, it'll take about 30 seconds for the router to boot. Turn on your PC.

4. Step 4
Verify lights are on for your devices.

Make sure the following lights are on for your router: power, WAN, and LAN light. If you don't see any of them lit, confirm these devices are turned on. Make sure the Ethernet cable connections are installed correctly.

5. Step 5
Install and configure software.

Use the setup wizard application to configure your Belkin wireless G router. Set up features, such as creating your password and setting up your time zone. Continue to follow the setup wizard so you can configure  other settings.

May 10, 2010 | Belkin (F5D7230-4) Router (587009)

1 Answer

Belkin router can't connect to internet


This is part solution, part clarification request: When you say that you installed the setup software on your laptop, setup software for which: the modem, or the belkin router? Also what type of internet service do you have - Cable? DSL? If you are not sure, list your ISP. What operating systems do you have on your laptop and your main computer?

You say that you connected the modem to your main computer - I am assuming that you mean that you connected your modem with a network or ethernet cable (the one with a connector that looks similar to but larger than a telephone's connector) to your computer's ethernet card, or NIC, port. Is anything connected by ethernet cable to the Belkin router? If you have not connected the modem directly to the router, it will not connect to the internet, and anything connecting to the Belkin router will not be able to access the internet as well.

Try this: disconnected the power from your modem, then disconnect power from your router, and disconnect any ethernet cables from computer & modem, or computer and router. Connect an ethernet cable from the modem to the Belkin Router. (Ensure that you have plugged in the ethernet cable on the router into a port that is either set aside from others, or indicates "Internet", WAN, or something similar - it should be marked either with a different color, labled, or both). Now power on your modem. Wait until you see a steady "ready" light, green ethernet light, or the light usually lit for that model indicating it has completed its bootup tests and the internet connection is ready.
Next, ensure the ethernet cable is connected from the modem to correct WAN or "internet" port on the Belkin Router, then power up the router. Once the router boots up completely, plug in a cable from your computer's (main computer) NIC or ethernet card or port, to a port on the Belkin Router (there should be more than one port available, generally numbered "1, 2, 3" and so on - in a group, seperate from the WAN or internet port). Once you are sure you have the cable plugged into one of the correct ports, and if you have windows, restart your main computer.

Now on your main computer, check to see if you have an internet connection. If you do, you can now resume running the router's software setup on your laptop, which sounds as though it was walking you thru the setup process to connect you via wireless connection to the internet. Report back if you have any success, or if you have any further problems, and best of luck! Hope that info helps

May 05, 2010 | Belkin (F5D8231-4) Wireless Router...

1 Answer

Cable to ethernet cable my existing modem has a cable on inlet & my new modem has an ethernet cable on inlet


A router is not a modem.

Your existing modem is a modem. It better have a coaxial cable inlet and an Ethernet cable outlet. The wireless router ought to have 5 ethernet ports, 1 WAN and 4 LAN.

Follow the setup as outlined here http://en-us-support.belkin.com/app/answers/detail/a_id/470/p/395

Carl

Nov 07, 2009 | Belkin (F5D7231-4) Wireless Router

Not finding what you are looking for?
Arris SURFboard SBG900 Wireless Router (DHSBG900) Logo

910 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Computers & Internet Experts

swDemonDog

Level 2 Expert

233 Answers

Suddenlink Help

Level 1 Expert

43 Answers

Terry Allen
Terry Allen

Level 3 Expert

680 Answers

Are you an Arris Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...