Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune i got a 8gig zun for xmas and now my return button completely stopped woking! help!

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  • Kira_7p Mar 16, 2009

    I connected my Zune 8gb to some speakers then after I took it out the return button stopped working And every time I turn it off it will turn back on by itself!? Help!!!


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Return button? You mean the button on the left of the big Touch Pad?
Usually called the Back button?
Call 1-877-438-9863, get your device registered with them, and see what they can do to help. You may need to fill a Repair ticket and have a new Zune sent to you.

Posted on Mar 08, 2009

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Posted on Jan 02, 2017

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I want to start over with my Zune Model 1089. I want to clear everything off of it and start over. Please help....

1. Slide the "hold" switch so that it is in the unlocked position. 2. Press the "Back" button and the top of the Zune pad at the same time and hold until the device resets and begins to power up. Release the buttons when the Zune starts to power on. 3. Immediately press and hold the "Back" button and both the left side and the center of the Zune pad and continue to hold until the Zune restarts. The phrase "Please Wait" will appear on the LCD screen. Release the buttons.
4.Let the Zune continue resetting. It will clear the contents and eventually display "Connect Zune to your PC" when it is ready.
5. Connect the Zune to your PC via the sync cable. Follow the prompts given by the Zune software to completely restore the Zune device to the factory settings. If you have downloaded newer Zune firmware, you have the option to restore the Zune firmware with the latest version.

Mar 06, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My Zune 80gb all of a sudden just stopped working after I fully charged it one night. I woke up to the media player turning on but only showing the dark blue back light. It was completely unresponsive...

the display may be broke,

i very much would like to forward you to the manufacturer's hompage at:

if Microsoft can't help you and
warranty does not cover the device anymore,

i fear u may end up
with an mp3-player that has biiiig storage space or an oversized thumb-drive.

I hope you get lucky...

Aug 04, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune just stopped working

run the battery completey dead or you could possibly reset the device to factory default...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Mar 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Connecting zun to car stereo

Short answer, nope. Completely different connections. You'll foul the Zune if you try it. Unless the iPod connection plugs into the headphone jack, but even then, I wouldn't.

Mar 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer


See teh site The 30 Gig Zunes have a bug in how it processes the date. Per MS it will fix its self 1 Jan 2009

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30g Zune Frooze for no reason.

microsoft is aware and looking for a solution. this happened to every 30g owner. here is the website for the right forum... check the zune site for updates

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

My 30 gb zune is frozen

There's a fix:

Your zune will need a "hard reset."

To do this, use a small screwdriver to pop off the plastic shielding where the zune cable plugs into and remove the two screws on either side of the plug. Next pop the cover off and locate the battery plug at the top left corner of the zune, using your screw driver, pop the cable connection half way off, and do this to the other plug on the right side. Wait 3 seconds, then push down the right connector and then the left battery connecter. Your zune should start up immediately. Press the backing of the zune down (make sure headphone jack is aligned) and put the screws and cover back in place.

It's an easy process but if you're unsure don't attempt it.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Microsoft zune problems

zun es do not come charged dude...charge it up...and you should be good to go

Dec 09, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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My zune lock switch completely broke off in the locked position. I used a paper clip to remove the small plastic tray under where the switch use to be. It came off pretty easily. Then I could see a small black toggle switch can I was able to flick it in the unlock position.

Jun 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

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Music stops and zune freezes up

uhm i think i may have found your solution, that is if your using limewire or some client of the sort, i synced my zune while the program (limewire) was on and downloading music and i had the same problelm you did so i simply deleted all my music and put it back on the zune while limewire was off and now it works fine, i have an 80 gig btw if that matters

Feb 10, 2008 | Microsoft Zune JS8-00001 Digital Media...

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