Question about Gateway MX6440 Notebook

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Gateway Mx6440 Sound Problems, installed Vista

I recently installed vista on my Gateway Mx6440, upgrade from XP. I had to reformat anyway since i had a system32 error. I figured that the upgrade would be nice. Well after the install the computer does not recognize that i have a sound card. I've installed multiple sound drivers from both gateway and 3rd party clients. And still nothing. Since my laptop is out of warranty Gateway wants me to pay for support. Since this is clearly a fault of the computer and not mine i dont feel like i should have to pay for their faults. I've heard of people fixing this problem but i cannot find the proper method to do so. If anyone knows the correct method to get the sound working that would be great. Thanks in Advanced to everyone.

tl;dr : Gateway Mx6440 Vista doesnt recognize sound.

my sound driver don't work

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Did you download and install this particular driver from Gateway:

http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10022&model=10773&os=10954&type=10096

This is the specific Vista driver for your computer. If you have been trying others, your hardware probably will not work. Hardware compatibility is an issue with upgrading to Vista. You need to make sure you are getting the right drivers from the device manufacturer, and sometimes you might find none available.

Posted on Feb 17, 2009

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I downgraded my vista to xp 32bit and now im figuring out that my gateway m-7351u doesnt suppport xp and I dont really want to go back to vista. What should I do? How can I get my sound working on xp.


Hi There,

Go to this thread. Alot of people worked hard to put it together. I believe the Audio Driver a ways down the page highlighted in red will work on your machine.

I spent a long time tracking this down for you so NO "unhelpful" marks, please.

TheSelkie
Laptop Specialist

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I received these from Gateway live support since the drivers on their website don't work: http://www.randomfix.com/fixes/gateway.rar . Good luck.

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Software


First off, you don't sound dumb, nobody is born computer literate. It's one thing to learn how to use computers, it's another when it comes to loading or working on them. Don't worry about it reading upgrade from 98 or 2000, Vista wasn't around when they packaged these, and Vista to XP is fine. I use XP Pro, I find that it's better than XP Home for my needs. Pro or Home will work fine for you, don't get the XP basic, the Home and Pro have better features. Also, you just need to purchase A Windows XP disc, and not a disc from Gateway or Gateway disc. Windows XP is sold at Walmart, Bestbuy, or Circuit City. After the install you will need to go to Gateway's support site and download any drivers that you need, I'll list the link for it bellow. You can find which drivers you need in the device manager, the devices with yellow question marks need drivers. If you have any problems with any of this get back to me. Thanks for the compliment on the pic, most people don't get it, especially the younger crowd on here.

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The notebook i assume has the realtek sound chip, but at the moment their site is down so click on the link below and download the Vista sound drivers and see if they work for you, but it could be that your motherboard manufacturer does not yet have any supported sound driver for Visat. http://drivers.softpedia.com/get/SOUND-CARD/REALTEK/

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