At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Hi my nephew has got a acer laptop but has had nothing but problems with it we was told from tec support to put the recovery disc into main pc then download it to memory stick what i did but forgot to take memory stick out of main pc know its booted from memory stick and instead of my sisters normal windows comeing on it just diplays 9999999999 lots of times and nowt else please can anyone help.
You have to reinstall the OS by using that disk again ..just boot from CD , and follow the procedure ...you can also put on a new OS ..from a boot-able CD ..any OS you like ...and recover drivers from the manufacturer site or let me know the model and the operating system you intend and I will provide links for download the necessary drivers ...so ...to be clear ...boot the laptop...and press del to enter bios for selecting the boot order...you can also try first to see if the order isnt already selected and the pc will recognize3 and boot from cd ..when present ..in this case all you have to do is to confirm the intention by pressing any key when it asks ...after that the recovery will take place as it should...same with a clean install from a windows boot-able disk ..xp .or vista at your choice ..but do not forget ..to have the drivers first ...
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I think you need to reload windows with a operating system disk. Most times the Factory Recovery discs don't work.
Get a windows operating system disk and just reload windows. The disk must match the Certificate of Authentication (COA) sticker on the bottom of her laptop. In other words, don't use a Windows XP Home operating system disk if the COA sticker says Windows XP Professional or you'll never be able to activate windows.
You can download a recovery CD for your model Acer from this WEB site. http://www.user-guides.co.uk/acer/acerrecovery/acer.asp?keywords=acer+aspire+5733+recovery+cd&recor=1
What kind of disk are you using to do the recovery disks Acer told me that i should use DVD-R disks But i dont think that is the problem all though it could be
i would be tempted to if possible take the laptop back to where you got it from because there may be a problem with the cd/dvd drive
And i reckon that if its a brand new laptop then it should create the recovery disks for you and if it dosen't then the seller should sort it out for you
I have checked with Acer and there is no start up or recovery disc available so you have one option;- purchase a new OS disc. If you do you must download the drivers from Acer.com. Hope that helps.
when it asks for this put in the disc you first put in to do recovery ......
when doing recovery it will ask to put in the first recovery cd and when its about 60% it will ask you to put in second recovery disc and just before finish it will ask you to put in that cd which is the first recovery disc again...ive done it and it worked so it should work for you ....best of luck hope this helps
Did you do a recovery disc when you first purchased it, if so put the disc in and at the Acer splash screen keep tapping F12 will start the recovery process, just follow the on screen instructions.
If you didn't do a recovery disc then you will have a recovery partition built into your hardrive, just start the laptop up and at the Acer slash screen keep tapping ALT+F10 or just F10 will start the recovery process, just follow the on screen instructions.
You need to use the restore disk that came with the computer. If you didnt make one, Just follow the prompts after you do the f10 thing Ie restore the system as new or to a previouse condition.
its dangerous to stop e rcovery process . the software may get corrupted . downlaod it again from e recovery support section of acer.com /. got oto add or remove programs and unistalll the program and try re installing it again . e recovery is a system acritical processs
Does the laptop not have a CD drive?
If yes, then you can boot it using the recovery disc and it should guide you in the recovery.
×