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Re: water leaks under washer on floor - olderGE profile
I see Eric C was correct, that you did not post your correct model number. You did say older GE, and from your description it sounds like you need to replace the WH23X42 water pump (about $50). It is one 1/4 inch clamp on the bottom holding on the flexible drive, three 5/16 hex head screws mounting the pump body to machine, and four squeeze style spring clamps holding the hoses. (be ready to catch the water when you remove hoses)
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the drain pump on the motor is leaking,you need to remove control panel,then under the panel there will be 2 brass colored clips,unsnap these and remove them,then the whole cabinet will tip toward you remove the cabinet off the cleats and set aside,the pump will be at the base of the machine in front of the motor,there are 2 clips holding the pump on remove these and the hoses to replace pump,they leak around the motor shaft seal and leak when pumping out
you've indicated this problem only arrises during the rinse cycle, is that correct ? The leak doesn't occur during the wash cycle initial fill level ? I want to distinguish the difference because there has been a repair tip issued by whirlpool for the duet and sport washer's. This may be applicable to your machine. If it is indeed only during the rinse, the problem is within the door assembly. Specifically the glass and it's "seat" to the frame.
Let me know, I'll watch for your reply.
The usual cause of such leak is a damaged or worn drain pump. Replace it to solve the problem. It can be accessed from the back if it is a belt drive machine or from the front if it is a direct drive. Make sure to unplug the machine before servicing.
Cabinet Removal Procedure (Direct Drive machines) Remove the console depending on the model of your machine.
If the console is secured by screws, simply remove the screws, lift the console up then flip it to the back of the machine. On some models, the screws are hidden under the console's removable end caps. Pull the end caps to the front of the machine to access the screws. If the console is not held by screws, use a putty knife to release the retaining clips under the front corners of the console. Insert the putty knife blade and push it until the clips are released.
Disconnect the lid switch connector from the body of the machine.
The body of the machine is held on to the back panel by two retaining clips. Use a flat blade screw driver and insert it to the lip of the clip and push it to the back of the machine.
Lift the lid and grab the front of the machine's body. Brace the machine's body with your knee, lift and pull it towards you to remove it. You now have the access to the drain pump.
Reinstall the cabinet in reverse order of the procedure above.
For belt drive washers, remove the access panel on the back of the machine to access the drain pump. Drain Pump Replacement Procedure
Remove the spring clamps that hold the hoses to the pump. Compress the spring clamps and move it away from the pump.
The pump is held on to the motor by two retaining clips. Pry the clips away to remove the pump from the motor.
Remove the hoses from the pump and install the new pump in reverse order of the procedure above.
Probably a bad water pump. That is were the Kenmore usually leaks.
2 screws on the top panel right and left sides.
Remove these screws, tilt the control head backwards.
Remove the wiring harhess connector.
Remove 2 clips holding the cabinet to the back panel.
Remove the cabinet by pulling forward.
Pump is attached to front of motor.
It sounds like you have a leak somewhere around the door bellow. This is the rubber boot that seals the wash tub to the door frame. Pull the folds back and inspect around the entire perimeter of the rubber. You could have a small rip or tear somewhere. There are a series of small holes in the bottom of the bellow that are supposed to be there. This is the allow any standing water to drain back into the wash tub. If you cannot find any obvious signs of leaks, remove the lower panel under the door. This is accomplished by removing the screws under the bottom edge of the panel. With the screws removed, the panel will drop down, then off. Start the washer on a normal wash and watch for any leaks. If the door bellow leaks, the front counterweight (usually a concrete block) will begin to get wet and drip. This could also be an indication of the bellow clamp around the wash tub being loose. If the leak starts to pool under the washer and run out the front, this is usually an indication of a drain pump leak or drain line leak. Please inspect the washer with the panel removed and the washer on a load and post back and let me know. Go to my profile and use the "Ask Me" feature for a quicker response. I hope this helps you.
PS One other item. On the left hand side of the door bellow is the a dispenser tube that penetrates through the bellow and allows water to enter the wash tub. Sometimes the dispenser tube is not seated all the way into the rubber (should be seated past the flange) and it will dispense water behind the rubber instead of into the wash tub. Just something else to consider...
to jim, you may want to check the water pump closer, sometimes the water pump will leak a little during a cycle and the water will leak somewhere on the floor, not necessarily near the water pump.
to the second post (guest), it sounds like you have a bad water valve. the valve is not closing properly and causing water to leak thru.
Sounds like you have a leak around the door bellow somewhere, or your drain pump. The bellow is the rubber gray boot the seals around the wash tub and door. You will need to remove the bottom panel under the door to be sure. Remove the screws under the bottom edge of the panel. Once removed, the panel will drop down, then off. Inspect the washer with a load running. If the bellow leaks, a tell tale sign will be moisture showing up on the concrete counter weight in the front of the washer. Double check your drain pump and hoses as well. The pump is located directly under the wash tub in the front of the washer. The water tends to pool in the cabinet before it leaks out and drops into the pedestal drawer. If the bellow is leaking, make sure inspect it for rips and tears. You may just have a banding clamp that is loose. If the pump is leaking, make sure the clean out trap is on correctly and snug.
PS If you just purchased this washer and are experiencing problems already, this repair is covered under the one year limited warranty. Inspecting for a leak is not going to void the warranty. However, removing any major parts may. Just do an inspection to see if it is something obvious. If you suspect a part failure, get in touch with the retailer. If this was purchased from S**rs, they usually have a 30 day satisfaction guarantee. If you are not happy with the appliance, they should take it back.
Please let me know if you need further assistance.
OPEN WASHER panel and look inside while having the washer taking water , if water leaks under the tub , then its a broken seal , needs to be replaced , if not , check the around the DRAIN MOTOR PUMP , got 2 hoses connected to it , check if it broken or loose , hope this helps AJ
Remove the two screws that hold the consul on and flip it back. remove the two gold color spring clips under the consul and lean the cabinet forward to take the cabinet off. Your problem can be spotted easily now. Check your pump, it's on the front of the motor. Check the outer tub for a cut or hole. Look on top of the transmission for a seal leak.