Question about SanDisk Sansa Clip MP3 Player

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Can't figure out how to charge sansa mp3

I plug into the proper port to charge, I cannot change the screen on it from the playing of the last song i was listening to. I turned it off when i was done with it yesterday. Keeps telling me battery is low, which is obvious. It must have turned on by itself overnight since i cannot turn it off when unplugged. I just received it a day ago charged to 64 percent, and only used it for an hour. I cannot change anything on it since the battery is low and i cannot change anything on it while it's plugged in. The manual sts that the battery symbol will flash when charging, and it's never done that. Always sts connecting, connected, then scandisk. It doesn't make sense to me why it flashed stuff on the screen while it's trying to charge since that takes up energy.
I closed down the screen that was used to upload music to it yesterday, and the writing message has not come on since, maybe i fixed the problem.
Not sure why a small battery should take hours to fully load. If anyone can offer advice on little tricks that make adjusting to this technology easier please let me know.
I'm 31 and this is my first mp3 player, i do not harness a great deal of technical gadgetry aptitude.
thanks, mp
also, how to i get the maximum bass level from this? i'm a techno junkie

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Maybe plug it in ur computer try that mary

Posted on Feb 19, 2009

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MY SANSA CLIP JUST STOPPING PLAYING AND TOTALLY OFF AND IT COULDN'T CHARGE WHAT WILL I DO PLEASE ADVISE ME. THANKS


Hi,love to help out, but can not know exactly what happened to the mp3 player before it went off, so am going to give you steps to troubleshoot your mp3 player..

Power Problems

Try recharging the battery if the MP3 player is not turning on. To recharge the battery, connect one end of the USB cable to the USB port on the MP3 player and the other end to an open USB port on your computer. The Sandisk MP3 player will begin charging.
Try turning the player back on. If it does not turn on, perform a reset. To do this, press and hold the "Power/Menu" button for at least 15 seconds.

Turn the player back on.


Press the "Menu" button if the player keeps turning off periodically. Select the "Settings" option in the Menu and select "Power."


Select "Auto Power Off" and turn off the sleep settings.
Play and Display Problems


Connect your Sandisk to the computer. The computer will automatically recognize it as a new device.


Double-click "My Computer" on the desktop. You will see your MP3 player's icon listed as a removal disk together with other removal devices.


Double-click the MP3 player's icon. Double-click the "Music" folder. You will see all the songs uploaded on your player. Right-click the music file that is not playing and click "Properties." In the "Properties" window, you should see which format the music file is in. If it is not an MP3, WMA or WAV, it will not play. Only upload music files of these formats.

Right-click a music file that displays "Unknown artist/album" and click "Properties." Click the "Summary" tab and click "Advanced." Input the data you want, such as the song title, album, artist and year. Click "OK" to save the changes.



Rule Out Basic Hardware and Software Issues

Verify the stability of the Sandisk Sansa MP3 player's hardware and software to help narrow the scope of your troubleshooting efforts. Check that the player has a full battery charge by connecting the Sandisk Sansa to your computer using the included USB cord and waiting for the yellow charging icon to show on the player's screen. Ensure the Sandisk Sansa's internal software is current by downloading the latest firmware updates from the Sandisk website.
Troubleshoot File Issues on the Sandisk Sansa MP3 Player

Review the digital files for potential compatibility conflicts that are causing errors on the Sandisk Sansa MP3 player. This is one of the most common causes of problems when trying to play songs on the device. Look at the end of each of the song files on your computer and check that they end with ".mp3" or ".wma." Use the Sansa Media Converter software (included on the player's original software installation disk) to convert any other files into a format that is compatible with your MP3 player. Make sure you have all rights to the songs. Some songs, such as those purchased in iTunes or the Windows Media Store, require an individual to give each player playback rights. If your Sansa player has not been verified, it will not be able to play protected files.
Contact the Sandisk Technical Support Hotline

Contact the Sandisk Technical Support Center if all troubleshooting attempts fail to restore the Sandisk Sansa to an error-free status. Individuals covered under the Sansa's one-year warranty, or individuals willing to pay a small fee, can contact Sandisk electronically via its support website (link in the Resources section) or via telephone (866-726-3475).


Hope it helped.

Have nice day.

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1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

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-Tha Mp3 Doctor

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