Question about Dell Latitude D505 Notebook
first we need to know if it is a software problem or a hardware problem
1) for this we need to boot the system into safe mode
restart the system at teh blue dell logo start taping the F8 key and you'll see a menu that gives you the option safe mode
select it and press enter now try to use usb check if it works
if it does that means your drivers in normal mode are corrupted
you might need to go to support.dell.com and install drivers for usb
if it is not working in safe mode, restart the system again
this time at the blue dell logo tap F2 key and you will enter bios check here id the usb is enabled
a good place to see more help info is go to http://support.dell.com
> technical support> enter service tag > search for usb issue
further queries are welcome
Posted on Feb 17, 2009
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Posted on Jan 02, 2017
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