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I cannot open attachments virus scanner is currently not availabl

I have Norton Anti Virus. BUT when attaching a word document to my yahoo email when it is scanning it comes up with 'virus scanner is currently not available' why is this doing it? anf HELP please.

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  • cherylwaters Feb 18, 2009

    Now I feel completely useless. The antivus has not expired but I don't now how to Re-instal the antivirus. Ihave clicked on all the Notron Anti virus programme and cannet see where to reinstall. Am I being thick!

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  • PC Laptops Master
  • 19,396 Answers

That is probably because a virus had corrupted the Norton Antivirus installed on your computer, or because the antivirus has expired.
Do the following:

  1. Check that Antivirus is not to be renewed
  2. Reinstall the Antivirus.
  3. Contact symantech
Here is the contact page:
Contact us - Symantec Corp.

Posted on Feb 17, 2009

  • Ginko
    Ginko Feb 18, 2009

    Hi,

    To reinstall a norton product you need either the disk or the download.

    If you do not have the disk and not even the download, but you payed your one year licence you can ask Symantech to send you a link to a new download. That would be the best solution.

    Here is norton download page, but the trial version will ask you to pay again in one month.


    Symantec Downloads: Antivirus DownloadHere again symantech contact.

    http://www.symantec.com/en/uk/feedback/c...">Contact us - Symantec Corp.



    If you need an alternative antivirus you can also download avg free:

    AVG Free - Download antivirus


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It haves a virus


Try the new Microsoft Security Essentials 2 to remove the virus from your computer.

You can download it from here:

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Norton Advantages & Disadvantages


<p>Advantages & Disadvantages:-<br /> <p>Though Norton anti-virus products and its various versions are one of the best protection software, Norton anti-virus software has some advantages and disadvantages.<br /> <p> <br> <p>Advantages: -<br> <p>When Symantec redesign Norton for Widows compatibility, Norton becomes one of the best protection software in the market. With its every release Norton introduced new features or upgraded features. Norton release new versions almost every year. Some unique features of Norton anti-virus are Sonar protection, File Insight, Network Insight, Power Eraser tool etc. which provides more reliable protection against viruses and other malicious code. It can run at background to work silently. It will warn you before running or installing malicious programs. It can protect your computer spreading viruses from your Facebook feed, e-mail attachments. Simple user interface will help you to work more easily. Norton provides PC utility tool to tune-up your pc and Backup and Restore tool. You can solve your problems online from tech support, where you can find answers for possible problems, use-one-click-solution-first to solve your problems manually and customer help desk, where you can interact with tech support personnel for your query.<br> <p> <br> <p>Disadvantages:- <br> <p>While Norton offers variety of benefits to its users, there are also some drawbacks as well. Prior to the 2009 version of Norton anti-virus, reviews claimed that the software required considerable memory to run, this slowed down the overall performance of the computer. Computers that have an old copy installed might experience this resource issue.<br> <p> <br> <p>Uninstalling is another drawback of Norton. If you attempt to remove Norton Antivirus, the uninstallation process proves difficult. This is one area where Norton fails to compete with its competitors, according to PC Antivirus Reviews. Reviewers asserted, "Uninstalling Norton is nowhere near as good as uninstalling McAfee, which sets the standard for fast, clean, easy uninstallation for anti-virus software."

on Mar 17, 2011 | PC Laptops

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How Norton Anti-virus software work


<p>First you have to install any one anti-virus software and make it ready with online update, and then scan your computer with that anti-virus software. Reliable anti-virus software features a scanner equipped with the technology required to detect and eradicate viruses, worms and other members of the malware family.<br /> <p> <br> <p>Viruses have many strategies to infect your computer, like avoiding detection from protection software. To prevent these virus strategies and protect your computer anti-virus software also has some methods, like Norton anti-virus use Signature base and Heuristics-base detection. Signature based detection includes searching for knowing structure within executable code, however your computer can be infected with most new virus which signature is not known. In that case heuristics method can be used. It can identify new viruses by variation of such code, in files.<br> <p> <br> <p>Norton anti-virus has many other features, which it upgrades from version to version, like Sonar protection. SONAR examines the behaviour of applications to decide whether they are malicious. Various things are checked such as if the program create a desktop shortcut or create add/remove programs entry before determining the program is malicious. Another feature is Norton insight. It is a program that comes with the Norton 360. It improves the speed and quality of computer scan. It identifies well known files of client machine and excludes them from constant monitoring and scanning. It only scans unknown and unsecured files. Skipping the already known files helps the scan more impact. Symantec antivirus can interaction with rogue software, actually these type of software are nothing but a misleading program, it always rebranded and cloned of its previous version.<br> <p> <br> <p>Many other anti-viruses have features like anti-virus, anti-malware, anti-spyware which is used to detect and remove viruses from your computer, whenever you scan your pc with this anti-virus software.

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on Mar 13, 2011 | PC Laptops

1 Answer

How to uninstall old Norton anti-virus from the PC


http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Make sure you have the keys you need copied somewhere. Just click that link and download and run the remover.
Thanks,
Lee

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I cannot download anything, Music, Films, even documents or attachments from email sine i added norton antivirus


Uninstall Norton anti virus if you need to you can use this to make shure and clean norton out of your system go to http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 i do not recomend norton to any one becaus its a CPU Hog and iv encountered to many problems with it there is a Free antivirus program this is very reliable for download
called avast that i highley recommend here is the link http://www.avast.com/eng/download-avast-home.html doing this should fix all of your problems

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1 Answer

Email anti virus will not allow access to email attachments


Hello my friend,  Regarding on your problem, email has an antivirus that will scan all attached files before it sends to the sender. So that part of their security to ensure the safety of the data in their client. So i recommend that if you send some files over emai lmake it sure that the file you attached is virus free. You can scan it first in your compter before you can attached it in the email. Or avoid sending files.exe extension to avoid the block.
Hope this suggestion helps you to understand the reason why this things happen and able to help your problem solve.
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I cannot open attachments on my emails


surely buddy your computer is effected with a virus.try to install KESPERSKE ANTIVIRUS and make scan to your PC for threat . please send me our response at yashneetpalsingh@yahoo.in

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Mine is an ongoing issue, for almost 6 weeks now. I cannot access my Pinterest account. I get no results when I sign on to Pinterest, or when I push the Pinterest button. The first sign of trouble was when I got a message that something had run out or stopped and at that point I was told to paste something to my browser. This was Greek to me and thus began my many desperate pleas for help. At 70 years old, I am unable to follow any instructions. The second thing I was told was to deactivate my account and then reinactivate it. I then read that to deactivate would lose all my boards and pins, so then I was and still am, afraid to do anything! I adore Pinterest. I am a shut in, physically challenged and Pinterest adds so much joy to my daily life. My last email was from a woman, at Corp., and she listed several suggestions...however, I did not understand them, plus, if I exited the email to do what she instructed, I had to hope I could still have the email to go back to, and I immediately did the unthinkable...I lost the email entirely. I am so fed up with myself at this point, I had a computer repair man come to the house to work on my iPad and my laptop, but he said he knew nothing about Pinterest and could not help me at all. I have contacted you for help so many times on this, it is embarrassing and I am sure I have made a nuisance of myself. The initial email, notifying me that something was wrong with my account, is when all the trouble began. I have enjoyed Pinterest for several years, and have no idea what the initial email was talking about. That is when I was told to deactivate and then deactivate my account, and also told to paste something to my browser. It sounds so simple, but I am at a total loss. Again, I am terrified of losing my boards and 57,000.00 pins. Can someone at Corp. try again to help me? Also, is there any chance that they could call me and instruct me over the phone? I am desperate to save my boards/pins.Could someone please try one more time to help me? Carol Thompson Hollyhockheaven 623 910 9386

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