I bought a 2 way ht1250 and it is password protected and no one even the seller knows the password. i need to know if there is a way to reset the radio to no password are if there is a way to bypass it.
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Re: Password protected 2 way.
You have 3 choices. 1) Call the original Motorola dealer who sold the radio to find out the password, 2) Send the radio to the Motorola Service Facility to have the password cleared, 3) Send the radio to a service shop with the capability of clearing the password. (Not all shops can perform this service.)
When you have the password removed, the radio will require reprogramming. In most cases, choice #1 is the easiest.
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Returning the radio would be your best option. There are many factors which can cause a radio to go dead. Assuming you have checked your battery and battery contacts, and tried a known good battery, if your radio will not power up, there isn't much which can be done.
You will likely need the same version or newer of the software used to originally program the radio. You might check with your local Motorola dealer to see if they have the most recent Radio Service Software (RSS) and give it a try. Or a nationwide repair facility for after-warranty radio repair might have some idea how to get it to program properly.
The software is proprietary to Motorola and only available by subscription to Motorola Solutions dealers and certain other user types.
There is no way you will be able to unlock your radio. If you are lucky and the dealer left the "Cloning" Option checked in programmation you *should* be able to clone it with your other TK-7160 with a Cloning Cable.
If this does not work, you'll need to contact Kenwood and by Serial # they will tell you who was the original dealer. Then, contact the dealer and ask for the PW or maybe they'll unlock it for you for 20$-30$.
If the dealer is not the last person who put a PW in the unit, kenwood will have to do it. (~80$-100$.)
The radio you are describing is a HT1250 VHF 5 watt with display and full keypad. This radio cannot be reset by the user. It is a dealer programmable radio requiring a RIB (radio interface box), cable, and Motorola proprietary software. Your local Motorola dealer should have a subscription to this software and be able to program the radio to your frequencies.
It is possible the radio was "password" protected by the dealer who originally programmed the radio. If this is the case, you will need to find the original dealer who sold the radio to find out the password. OR you will need to send the radio to the Motorola factory repair depot to have them clear the memory of the radio. (It is not something the local Motorola dealer can do.) You can contact Motorola at 800-227-6772 for more info.