I have a bowfex 1090 selectech, only 4 months old. I have found that the large weight nearest to the handle drops out when shaken. Sometime it just falls out. Ive noticed that there tends to be more movement between the handle and the first weight. Obviously a manufacturing fault and maybe many others are having the same problem. I live in a remote area hence unable to use manufacturers garantee. I just want to know how I can fix it!!
If you have an issue with the SelectTech dumbbells of any kind, just contact the customer service phone number 1-800- BOWFLEX. All they require is a proof of purchase (receipt) to be sent in and they will send you any replacement parts free of charge. You do not need to send the old parts back first.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
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1. Check to assure that the ******** handle is fully depressed into
the ******** base. If not fully depressed, the locking mechanism
will not be released and may be keeping the adjustment knobs
2. Check to see if any weight plates have been put into the base
assembly backwards with the "support ******" facing the grip of
the ******** handle. All weight plates must have the selection
****** facing away from the grip of the ******** handle.
3. Check to see if there is any dirt, debris or other obstruction in the
******** base. You may need to remove the weight plates from
the base to accomplish this check. Remember to put each weight
plate back in its appropriate location with the selection ******
facing away from the ******** grip.
Try setting the handle in the plates back onto the carrier(bottom). Lightly tap on each plate that is stuck. Now push the plates down (vertically) onto the bottom carrier. Now try turning the dial (side that was stuck). It worked for me. Have my 1090 plates were stuck on the handle. Good luck
Hi I called 1-800-628-8458 (the number in the manual) after trying several of the methods shown here. None worked. your dumbbell needs to be on a flat surface, no roll the dumbbell over to where the weight is facing the floor and the base is up in the air. With both hands lift the base and gently shake, the weight should fall out. Put the base back on the floor face up and inspect the grooves where the weight plates go for any debris. Clean this area if you find debris. Now you will need a pen or pencil with your weight. Grab your weight, still facing down and you will see a black release button on both sides on the inside of the weight. It is in between the metal dial and the inner part of the weight. Now press down on that button with your pen or pencil and start turning the dial (caution: the weight plates are going to fall out) keep turning until all of the plates are out. Do the same thing for the other side. Now grab each plate and put it back on the base where it goes, the smallest plate on the outside to the largest plate on the inside, make sure the small metal piece on the bottom of each plate is facing away from the inside of the base. Do this for all of the plates. Now back to the dumbbell. Grab your pen or pencil again and press down on the black release button and turn the dial to where the number 5 or lowest weight is selected where it reads Bowflex. Do this for both sides. Now grab your dumbbell and carefully put it back into the base. It is important that you put the dumbbell down straight, avoiding any shifting in plates.
Just call Bowflex. If you don't want to call here's the solution. There is a reset button on the bottom of the handle. Take the handle out, place on the floor side ways, depress the square button and turn to 5 lbs. Whatever weights that were on handle will fall out. Place the weights back into the holder. Make sure they are positioned correctly then put the handle back. Then test by dialing up different weight settings and lifting the ******** out of the holder. You should be back in business. If that doesn't work call Bowflex which you should do anyway.
I wanted to add my solution to these as I bought a set of second hand bowflex dumbbells only to find one of them wouldn't turn. The dail kept sticking or just not turning.
After hitting goggle and coming up blank i turned to the tool box lol
I set the bar to 5lb both sides and removed the handle, leaving all the weights in the base, I then removed the weights from the base one by one. Once the base was empty I replaced the empty handle onto the empty base and tried to turn the knob, it wouldnt turn, on the base there are two metal hooks, these stop you pulling the handles out In between weight settings, the metal hook on the base was hitting the metal disk (which has many hooks all around it) on the handle.
I lifted the handle off Swaped sides and it still was hitting the metal base hook.
If you undo the 6 screws on the underside of the base and pull apart the two halfs you will find a large black square which is held in place by 2 more screws, remove these and pull out this square, you will now have access to the underside of those two metal hook (which are held in place by two screws each) undo these a little and push back on the hooks and retighten these screws, turn the base over and replace the handle to see if the dial will turn freely on the base.
Replace all the screws, re fix the two base halfs together, sit the weights down in the base, place the handle back and turn that dail
Hope this helps someone.
Either the handle is broke or try making sure all the weights are facing right way (same way) or the handle will not sit all the way down. It needs to sit all the way down for the button on the bottom of the handle to be pushed to release the adjuster to be able to spin and grab weights.
place the weights back on the stand and make sure that all the weight plates are facing outward. you can verify this by looking at the bottom of the disks there are small little square protruding out make sure they face away from the handle. if they dont lock into place after this then someone in the valves must be broken. good luck!
I had same problem. I fixed it by taking plastic sides off using a long phillips head screwdriver. Jay, you don't have to take the sides off to fix your problem. The sides come off only to untangle and rewind cables on pulleys. Pull the cables all the way out. Have a helper pull out and keep holding out the tension knob This is shown at the bottom of page nine in the manual. With someone holding the tension knob out turn the large pully located beneith the tension knob CLOCKWISE! I screwed mine up by turning it counter-clockwise. This winds the handle to the top and if you start with all the cable pulled off the pully, the cable should then wind itself nicely back onto the pully. Once the handle is all the way up, with the round ball on the cable jammed up against the pully, then and only then let go of the tension knob and let it fall back into place. If the handle falls down a few inches repeat this proceedure but push lower pully a bit harder and try to turn tension knob, while it is pulled out, in the opposite direction and it will then click into place one notch tighter and should hold the black ball on the cable firmly against the pulley. Let me know if this was helpful.