Question about Skype IM

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I have installed skype 4 on vista and I have issue

I have installed skype 4. If I double click on tray icon, it opens Skype UI but I cannot do anything on the screen. It seems all the functionality is locked. I cannot click user, cannot click menu etc. It is not frozen. Only button I can access is Compact View. I seems I have to close skype and restart skype back again. Can someone please tell me if there are any issues with version 4 or my environment causing this issue? I don't find anywhere in skype or skype website to post issues. I am looking forward to hear from you. Tx

Jude

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  • webjac Mar 10, 2009

    I have the exact same problem. I'm running vista, using OpenDNS and Dropbox (services I think might interfere). I have the latest nvidia driver running a geforce 7950 (maybe is a directx issue?)

  • Bill Schilz
    Bill Schilz May 11, 2010

    I'm using the latest version 4.1.0.141. It was an updte within the past week or so. The same issue is happening to EVERYONE in our group trying to use it. Skype has somehoe really messed up this version!

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See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on May 28, 2009

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Stop Skype from Crashing in Windows 8


it's detected in the different operating systems that it crashes while contacting with others via instant messages, webcams or microphones. In such circumstances, you have no need to get depressed, contacting Skype Customer service professionals you can eradicate this problem easily and efficiently. Here are some ways you can also follow up to solve the Skype crashing problems.
Fix #1: Repair Skype Installation
Sometimes, an inaccurate installation of the program can cause Skype to crash. So, follow up the procedure mentioned below to fix the Skype installation issues:
    1.Go to the 'Start' menu and then click the 'Search' box.
    2.Next, input the 'Control Panel' in the box, and click the 'Apps' icon.
    3.From the Results, Choose the 'Control Panel,' and then click the 'More Settings' button.
    4.Click on the 'Programs' icon and go to the 'Programs and Features.'
    5.Locate the Skype program and right-click on it. Choose the 'Uninstall' option.
    6.Click the 'Repair Option.' It will repair the installation file automatically. Fix #2: Re-enable the Skype Add-on in the Browser
    While installing the Skype program, its add-on is automatically installed in the web browser. Sometimes, issues with the plug-ins often cause Skype to freeze and crash. Here's how to re-enable the plug-in.
      1.Open your web browser and click the 'Menu' option.
      2.Choose the 'Tools' option, followed by the 'Extensions.'
      3.Locate the Skype icon, and deselect the 'Enabled' checkbox.
      4.Re-open your browser program. Again, repeat the same process and go to the Check box for Skype.
      5.Next, select the 'Enabled' checkbox. Fix #3: Update Audio/Video Drivers
      Sometimes, out-of-date graphic drivers can encounter various issues with Skype. So, update the audio and video drivers of your system with the latest version that you can download from the manufacturer's site. Here, you will find the updated version, choose the compatible one and follow up the instructions to install them. At such time, you can seek the help of either Skype technicians or Microsoft support professionals.
      Fix #4: Optimize Registry
      Whenever you reinstall and uninstall a program, Windows registry is up-to-date about it. Although, a registry is interrupted when irregular activities are outdone in the operating system. So, download and install a registry cleaner for Windows 8 that will let you clear out several registry issues on your PC. It will clean the registry of your program automatically.
      Fix #5: Install Latest Direct X
      If your Skype program is running slowly or often crashing or freezing, then download and install the new version of the Microsoft Direct X to fix the issue and boost up the Skype performance effectively.
      Fix #6: Check your Antivirus Software
      It's possible that the virus can attack your PC from any open source. Additionally, it critically influences the system performance and slows it down. At such time, your Skype program also gets infected by it. So, install trustworthy security software to scan your computer and detect/remove the threatening programs. Also, ensure that your security program isn't blocking the Skype from working. If it's, then seek the help for it to detect the cause and fix the issue instantly.

write_tip-tzaq345scv5j11k0fb5n23sr-1-0.jpg

on Jan 10, 2017 | Miscellaneous

2 Answers

Cant log into Skype... takes the log in and 30sec in crashes due to windows issues. I use Windows 7


hi there,
Please try installing an older version of skype like 4.2.
http://www.oldapps.com/skype.php?old_skype=88
Try that link and see if it works. Make sure you remove previous installations of skype ok.
Hope this helps!

Jun 28, 2011 | Computers & Internet

1 Answer

I have Windows Vista and Internet Explorer 9. Skype was fine and now won't even open. A small box comes up saying 'Skype has stopped working'. I have checked for updates. Help please!


Try this, (Vista & Win 7)
1. Close Skype

2. Exit the Skype icon from the system tray(at the bottom right of the screen)

3. Ensure that "Show hidden files and folders" is switch is check & enabled
(i). Start-> type "Run" & press Enter
(ii). Type "control folders" & click OK
(iii). Select the View tab & ensure the relevant entry is enabled

4. Locate the shared.xml file
(i). Start-> type "Run" & Press Enter
(ii). Type "%appdata%\skype" & click OK
(iii). Delete the "shared.xml file" - (without quotes)

Restart Skype, a new shared.xml file will be created.

Hope it will help.

Jun 02, 2011 | Computers & Internet

1 Answer

Wont let me sign into skype disk 1/0 error


Try uninstalling and reinstalling Skype. If there is still and issue after that try the following. If you are still having an issue then contact Skype Support directly. They are pretty good at responding.


1) Quit Skype by right-clicking on the system tray icon

2) open the Windows 'Run' dialog by holding the Windows key down and pressing the 'R' key on your keyboard

3) Enter %appdata%\skype and press the Enter key

4) Windows Explorer should open and you should be able to locate the folder name that corresponds to the problem Skype Name

5) delete that folder (& subfolders)

6) restart Skype and sign in that Skype Name again


All CHAT HISTORY and custom Skype client settings (if any) for this user will be deleted when you do this (it should be easy to reconfigure any custom settings later), but this user's Contact List will NOT be lost as it is backed up on Skype servers and it will be restored automatically


if you are concerned that this remedy will NOT work, and that you're going to lose stuff in the process, you can MOVE the folder (& subfolders) mentioned in step #4 somewhere else on your PC for safekeeping -- that way you can move it back if the above procedure does not fix your issue -- but don't forget to shutdown Skype again and remove what Skype has newly-created BEFORE moving the 'backup' folders to their original location

May 01, 2011 | Skype IM

2 Answers

Hi..please help me to install my personal computer in skype,,coz i dont know how to install


hai.
the installation is very easy in the windows environment.
just follow the steps to install any software in windows operating system
1. just open the software package.
2. find out the setup icon into the package
3. double click the setup icon
4. then click the next button for all the dialog box
5. if the software having any aggrement. if you accept that then you can proceed aggree.
6. after this you can install the software by reading the dialog box

Apr 21, 2011 | Computers & Internet

3 Answers

How to install skype on hp loptop


Download the installer if you don't have one yet at skype site. Enjoy

Mar 16, 2011 | Computers & Internet

1 Answer

Do not need skype clogging my computor


To uninstall Skype for Windows:
  1. Close Skype.
    • Right-click the Skype icon in the system tray (at the bottom right of the screen).
    • Choose Quit.
  2. Save your personal information (if required). Your contacts, purchases and account information are stored on our servers, but other personal files such as chat messages, voicemail and snapshots taken during video calls, are only saved on your computer. To keep this personal information, you need to make a copy of it.
    • Vista and 7: Click Start, type run and press Enter.
      XP: Click Start and then Run...
    • Type %appdata%\skype and click OK.
    • Copy the Pictures folder and the folder with your Skype name to another location, such as your desktop.
  3. Uninstall Skype.
    • Vista and 7: Click Start, type run and press Enter.
      XP: Click Start and then Run...
    • Type appwiz.cpl and click OK.
    • Select Skype from the list, right-click and select Remove or Uninstall.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 12, 2011 | Computers & Internet

1 Answer

How to initiate the webcam on skype


please follow the below steps to make video calls on skype:

1. Open Skype. Double click the icon for Skype and log in.

2. Click "Tools." This is at the top of the screen in your Skype window.

3. Click "Options" under the "Tools" menu. This will open your Options menu.

4. Click "Video." This is a blue icon on the left.

5. Check the box next to "Enable Skype Video."

6. Test your webcam. Select your webcam from the list of devices and click "Test Webcam." You can adjust the settings here, too. Click "Save."

7. Start a video call. You can right click a contact name and select "Video." Or you can initiate a call and then click "Start video" once you are in the call.

Regards,
Shami

Dec 06, 2010 | Computers & Internet

1 Answer

Web cam


Dear Digjay,

Please Rate this solution.

for using webcam in yahoo messenger,all you have to do is go to the yahoo messenger settings and set the camera. On the bottom of my messenger there is a camera button that turns the cam on.

for installing skype


Downloading and Installing Skype Step1 Go to the Skype Web site (see the Resources section below for links to download Skype for Windows, Mac, and Linux users) and download the SkypeSetup.exe executable. (The executable gets downloaded under the Program Files folder under a directory called Skype that gets automatically created. A Skype Setup icon is also automatically seen on your desktop.) Step2 Click on the SkypeSetup icon that is on your desktop. A Skype Setup wizard then appears. You will get a warning window asking if you want to Run or Save this file, SkypeSetup.exe. Click Run. Note: Another confirmaton message may come up asking if you are sure you want to Run this software. Click "Run" again. Step3 Follow the instructions on the Skype Setup Wizard to complete the installation of the Skype software. At the end of the installation you will be asked to setup a Skype account. Step4 A Skype window appears and if you have never used Skype before you have the option of creating a Skype account. A link is seen on that window mentioning the following: "Don't have a Skype name?" Click on this link and it opens up another "Skype - Create a New Account" window where you have to type in your Full Name and then you have to type in a "Skype Name" and a Skype "Password" and "Repeat Password" in the respective fields on that window. Note: Jot down this Skype Name and Skype Password as you will need it everytime you open the Skype application. Step5 Click on the "Sign in" button. Note: After having created this new Skype Name account for the first time, the next time you open Skype again, your Skype name will automatically appear in the Skype name field. All you need to do is to type in your Skype password and click the "Sign in" button. Step6 Follow the instructions in the "Getting Started" guide to "Add a Contact" using the "Add Contact" button, to test your headset and microphone using the "Skype Test Call Feature," to set up a Conference Call with a business colleague or friend, and to explore all the other features in Skype. Step7 Once you have installed the Skype software, there are 2 ways by which you can open the Skype software application. Click on the Skype icon on your desktop Or Double click on the "x" icon in your desktop's system tray to start Skype at any time. Note: Once the Skype window comes up, the "x" checkmark then changes to a green checkmark to indicate that the Skype application is currently running on your computer. It changes back to an "x" mark when you have "Signed out" of Skype and Skype is no longer running on your computer.

Please rate this solution.Thank you.

Dec 17, 2008 | Computers & Internet

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