Question about Skype IM

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I have installed skype 4 on vista and I have issue

I have installed skype 4. If I double click on tray icon, it opens Skype UI but I cannot do anything on the screen. It seems all the functionality is locked. I cannot click user, cannot click menu etc. It is not frozen. Only button I can access is Compact View. I seems I have to close skype and restart skype back again. Can someone please tell me if there are any issues with version 4 or my environment causing this issue? I don't find anywhere in skype or skype website to post issues. I am looking forward to hear from you. Tx

Jude

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  • webjac Mar 10, 2009

    I have the exact same problem. I'm running vista, using OpenDNS and Dropbox (services I think might interfere). I have the latest nvidia driver running a geforce 7950 (maybe is a directx issue?)

  • Bill Schilz
    Bill Schilz May 11, 2010

    I'm using the latest version 4.1.0.141. It was an updte within the past week or so. The same issue is happening to EVERYONE in our group trying to use it. Skype has somehoe really messed up this version!

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See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.

Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on May 28, 2009

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If you have Vista.

1) Right Click on the bottom Tab & select Task Manager.
2) Under Applications --> Right Click Skype --> Select Go to Process( it will take you to that skype process) --> Right click on that & select End Process.

3) Double Click on the Skype Icon Again & try logging in.

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Installation
Download Skype from the Skype website (see Resources), choosing to "Install" and "Run" the program when prompted by your PC.
Double-click the Skype icon on your desktop to open Skype. A small window, titled "Welcome to Skype" will pop up, prompting you to type in your Skype name and password--if you don't have one, click on the option under the "Skype Name" input form titled "Don't Have a Skype Name?"
Input your details into the "Create a New Skype Account" window that pops up. It asks for your full name and email, and you will have to create a Skype name and password. Click "I Agree-Create Account" once you are done and have perused the Skype license agreement. The Skype interface will come up, from where you can make calls and video chat--you will be logged in under the Skype name you just created.

Using Skype
Find contacts--friends or family also on Skype--by clicking on the upper left-hand menu item in the Skype interface named "Contacts." Click on "New Contact" and input your friend's full name, email or Skype name and click "Find." Alternatively, click "Import Contacts" from the "Contacts" menu to import contacts from a number of various programs, such as existing Facebook, Hotmail and AOL accounts.
Contact another Skype user on their computer by clicking on his name in the "Contacts" panel on the left side of the Skype interface. This will bring up a number of options in the right-hand panel of the Skype interface. Click on the green button that says "Call" to make a voice call to this person's Skype account. Click on the green button that says "Video Call" to make a video call to this person's Skype account. Type an instant message into the text box at the bottom of the Skype interface to start an IM conversation with this person.
Call a land line or cell phone from Skype by clicking on the "Call Phones" button on the bottom left of the left-side panel of the Skype interface. This will bring up a large number pad in the right-hand panel of the interface, but you need Skype Credit in order to call.
Click on the "Buy Skype Credit" in the small box on the far right of the right-hand Skype interface panel. This takes you to a secure page. Follow the prompts to enter your billing address and credit card number, and your Skype Credit will be loaded. Go back to the "Call Phones" page and enter the phone number you wish to call, then press the large green button that says "Call."

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I have downloaded the free skype but it does not give me the option box to save or run at the end of the download it just says done and goes into cyberspace -- where does it go and why am I not getting the...


If you're running Windows, just search for the "downloads" file in "my documents" and double-click the installation skype file in there.

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Start > Program Files > Skype (right click on it)> Compatibility mode and now uncheck the box.

After performing this step, access your machine in safe mode and clean it using Reginout Cleaner.

Start normally, open your skype.

Thanks.

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Try uninstalling and reinstalling Skype. If there is still and issue after that try the following. If you are still having an issue then contact Skype Support directly. They are pretty good at responding.


1) Quit Skype by right-clicking on the system tray icon

2) open the Windows 'Run' dialog by holding the Windows key down and pressing the 'R' key on your keyboard

3) Enter %appdata%\skype and press the Enter key

4) Windows Explorer should open and you should be able to locate the folder name that corresponds to the problem Skype Name

5) delete that folder (& subfolders)

6) restart Skype and sign in that Skype Name again


All CHAT HISTORY and custom Skype client settings (if any) for this user will be deleted when you do this (it should be easy to reconfigure any custom settings later), but this user's Contact List will NOT be lost as it is backed up on Skype servers and it will be restored automatically


if you are concerned that this remedy will NOT work, and that you're going to lose stuff in the process, you can MOVE the folder (& subfolders) mentioned in step #4 somewhere else on your PC for safekeeping -- that way you can move it back if the above procedure does not fix your issue -- but don't forget to shutdown Skype again and remove what Skype has newly-created BEFORE moving the 'backup' folders to their original location

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    • 1 Click "Start," then type "Run" in the search box. Enter "%appdata%\skype" in the "Open" text box and press "Enter" or click "OK."
    • 2 Highlight the folder in the open directory window with the Skype username you want to remove. Press the "Delete" key or right-click and select "Delete."
    • 3 Click "OK" in the confirmation window. The Skype username will no longer be in the login screen drop-down menu.

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Download Skype from this web page and save it on your desktop. After downloading, click on the installer icon and install the program from your desktop.

http://www.skype.com/intl/en-us/get-skype/on-your-computer/windows/

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Remove any Previous version of Skype and remove it completely from the registry. Run your PC in safe mode and and now install it. It should work now.

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Do you mean, you've uninstalled it? or was the icon lost from desktop?

First open "My Computer", then "C:" drive and again "All Programs" and locate a folder with the name "Skype" open it and again open the "Phone" folder, double-click the "Skype" icon you find there, if you want it to shown again on the desktop, right click, "Send to" and then "Desktop(Create shortcut)" it, close the window, now it should be there on the desktop. You can run it by clicking it again.

If you can't find it anywhere, you better reinstall it. Click here and download the skype, and after it's downloaded, run the program. You are done with it, all your contacts and IM's will be intact, there's nothing to worry about.

If you need further help, let me know with more details.

Good luck.

Thanks for using FixYa.

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