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I plugged it to my computer and when it connected I pressed and held the m button for about 10 seconds and then i unplugged it from the computer and turned it on and now it dont freeze on my 3rd song! I had 20 songs on there but i couldnt move from the 3rd song! I couldnt go back or forward to the next song before i tried this method! I hope this helps!!
your prety much just fucked on that bro every time it doesnt shut down properly you get an error or the batery goes causeing it not to shut down properly it wippes all settings favorites equalzer shuffle mode everything just dont buy rcas they allso have a tendancy to crash permenetly the procesers burn out easely and have the worst tech support EVER